Care Finder (3-4 Days/Wk)

Tuart Place is the leading support service in WA for adults who experienced out-of-home care during childhood, including former child migrants; members of the Stolen Generations; and other adults who were in out-of-home care in Western Australia.  We are committed to providing a trauma-informed service of excellence with a focus on participant (care leaver) leadership and engagement. Participants can access a range of customised clinical services including counselling and support groups; assistance with National Redress Scheme applications; computer, IT and mobile phone help; and support to access aged care services; as well as participate in social activities and our drop-in centre.

We are looking for an experienced and highly skilled professional to join our team, dedicated to making a positive difference in the lives of vulnerable adults. 

This position provides specialist and intensive assistance to vulnerable older adult Care Leavers to interact with My Aged Care and aged care services.  Care finders also provide connections to community support services such as health, mental health, housing, drug and alcohol services. Services are delivered in person in the community or at Tuart Place, using a trauma informed approach.

This role is offered on a permanent part time basis, working 3 to 4 full days (including Monday, Wednesday, Thursday). This role is part of the key support team for our older clients, and we are seeking someone with extensive knowledge of the aged care sector in WA, and experience supporting older Australians to identify and meet their care needs.

• A positive and supportive environment working with a close-knit, professional team
• Interesting, meaningful and varied work
• $93,000 to $97,000 pro rata per annum
• Salary packaging of $15,900 per year tax-free
• 3 to 4 days per week (including Mondays, Wednesdays and Thursdays)

• Work with older adult Care Leavers - people who lived in institutions or foster care as children, including Forgotten Australians, former child migrants and members of the Stolen Generations to assist them to understand and access My Aged Care services.
• Provide a range of supports including basic information, navigation through My Aged Care website, and support to access services.
• Identify and document any barriers to accessing aged care services.
• Work with a range of stakeholders to develop relationships and referral pathways within the local community.
• Maintain accurate records, and contribute to reports and evaluations.
• Deliver group information sessions to Care Leavers and other stakeholders.
• Share and offer insights with Management Team and interdepartmental colleagues, including participation in Communities of Practice.
• Other duties as required.

• Extensive experience and knowledge of the aged care sector in WA and experience navigating the My Aged Care program.
• Highly developed interpersonal skills and emotional maturity.
• Experience developing and maintaining systems for recording and reporting accurate and robust quantitative and qualitative data.
• Able to work independently and use sound judgement.
• Understanding of the impact of trauma and possible ramifications (such as low-level literacy, social isolation or hesitancy engaging with mainstream services).
• Sound computer literacy, including proficiency using Office 365, Excel, Word and file sharing systems.
• Reliable well-maintained registered and fully insured vehicle.
• Ability to occasionally work from home or an alternative flexible location.

• Qualifications in Social Work or similar.  
• Experience in a management role, ideally working in the not-for-profit sector.

Please submit a cover letter explicitly addressing the selection criteria (no longer than three pages); your resume; and contact details for two work related referees.

Please indicate your first available start date.

If you have any queries, please contact Jo Faulkner (Executive Support Manager) at ****@tuartplace.org