Care Finder

DPV Health is a leading healthcare services provider operating out of Melbourne’s northern growth corridor. Our professional staff deliver a wide variety of clinical, community health and wellbeing services.

At DPV Health, we pride ourselves on being inclusive, and actively embrace and celebrate the diversity of all people within our communities. We are passionate about supporting people to lead happy, healthy lives. We are dedicated to working with people from Aboriginal and Torres Strait Islander backgrounds, people with a disability and people from migrant or refugee backgrounds.  DPV Health is a Child Safe organisation, committed to the safety and wellbeing of all children and young people. We are proud to be a Rainbow Tick accredited organisation; dedicated to the continued support for our LGBTIQ+ community. 

DPV Health is passionate about ensuring everyone has the opportunity to live a fulfilled life, regardless of their ability. We deliver flexible services so we can be responsive to a person’s goals, needs and lifestyle!

A little about the role

The Care Finder program was announced in the 2021-22 Commonwealth Budget as part of the Connecting Senior Australians to Aged Care Services measure. Care Finders will: 

• provide specialist and intensive assistance help people to understand and access aged care and connect with other relevant supports in the community; and 
• specifically target people who have one or more reason for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the Mitchell and Whittlesea shire
• Provide assertive outreach while building engagement and rapport with potential clients
• Guide clients through the assessment process and assist in obtaining Aged Care supports and services needed

To be considered for this rewarding role you will have:

• Tertiary qualification in Human Services/Social Work or Community Services and or related profession and or previous experience in needs assessment, care planning and/or case management
• Extensive knowledge of the aged care, health and community services system and regulatory environment
• Experience in working with older people and their families/carers from a range of backgrounds, and an understanding of the barriers they may experience in accessing aged care services
• The ability to work collaboratively and autonomously and build effective relationships
• Demonstrated experience in community networking and working collaboratively with external service providers to plan and provide consistent, responsive, and appropriate client focused services.
• Computer literacy and the ability to effectively manage a client data base
• High level problem solving, exceptional customer service skills and analytical skills
• Excellent IT skills, including Microsoft Office suite
• Knowledge of Carelink + desirable
• Full Victorian Driver’s Licence
• COVID Vaccinations including booster

The DPV Health Way

The health and wellbeing of our people is at the core of our employee and client experience. All perks are curated with care, allowing you to thrive at work and in all personal and professional pursuits. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.

• Work-Life Balance: We are well equipped to support a hybrid approach to the future of work. We understand that work-life balance is important and accommodate flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
• Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the communities we serve. We provide discounted fitness and health insurance memberships free, on-site vaccinations, and confidential counselling services, just to name a few.
• Professional Development – with access to modern, digital eLearning you’ll have flexibility of course timing with access to shorter, more customized content. Accompanied by face-to-face training, your continual professional development is always top of our priority list. A $500 allowance is available per annum, pro-rata for part time colleagues.
• Salary Packaging – part of your wage is paid tax free each pay, saving thousands in tax each year!

The fine print

• Successful candidates will be required to undergo a National Police Check, hold a valid WWCC
• Full driver’s licence and travel between within Mitchell & Whittlesea shire is required (car provided)
• To view a copy of the Position Description please click here

For further enquires contact: Sandra Reddy– Social Support & Aged Care Assist Team Leader at ************@dpvhealth.org.au  

Applicants must provide their resume as well as providing a brief statement addressing the ‘Key Selection Criteria’ outlined in the position description by 16th February 2024. We will be scheduling interviews as applications come through.

If this role sounds like you, we would love to hear from you. Click Apply now!  

DPV Health is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.