Care Manager Rn/Ot/Sw Pt

Company description

The CareSide is on a mission to disrupt one of Australia’s oldest industries: aged care. Our work is incredibly important. We have the opportunity to play a critical role in the health and well-being of our customers. Our team of healthcare professionals helps seniors and disabled individuals maintain their autonomy so they can age gracefully and continue to live in their homes. 

In an era when tech companies garner much of the media attention, we believe industries such as our own are often overlooked. Fortunately, some of the best opportunities are located where few are looking. We’ve developed our own ERP and CRM  software that allows us to operate more effectively and efficiently than all of our competitors. This means we’re able to pass on efficiency savings back to our customers. Clients spend too much of their home care budget on admin and overhead in our industry, and not enough goes towards healthcare delivery. 

The CareSide is profitable and growing. We have more than quadrupled in size over the past 3 years and are looking to bring on another Care Manager to help take us to the next level of scale and success. If that sounds like the type of challenge that excites you, then please keep on reading! 

About the role

This position would suit an AHPRA registered individual:  Registered or Enrolled Nurse, OT or Social Worker with excellent communication skills who is looking for a change from shift work! A generous remuneration package with flexible working conditions primarily based in our office will be offered to the successful candidate.

Qualifications

• AHPRA qualified health professional - graduates welcome to apply!
• Outstanding communication, negotiation, and interpersonal skills
• Ability to work autonomously with the support of experienced colleagues and management team

Responsibilities

• Completing Client Assessments and Plans
• Manage Client Issues
• Supervise Care Delivery
• Review Clients progress notes and ensure corrective actions are implemented
• Meet with prospective clients and explain the value proposition of joining the CareSide
• Incident and hazard management and reporting
• Liaise with Clients/Primary Contacts to ensure service expectations are being met and issues are discussed before complaints arise
• Work with the scheduling team to ensure staff and clients' expectations are met
• Chairing regular team meetings with staff in order to support them in their day to day duties
• Conducting performance reviews with your team