AddressCase Management Officer
Kununurra, Western Australia 6743
Role type: Full-time
Job Summary:
We are seeking a motivated and organized individual to join our team as a Case Management Officer. The primary responsibility of this role is to work in partnership with job seekers to obtain vocational and non-vocational skills required to assist them in securing and sustaining meaningful employment.
Skills:
- Excellent communication skills
- Strong organizational skills
- Ability to work independently and as part of a team
- Attention to detail
- Proficiency in Microsoft Office suite
- Knowledge of Case Management principles is a plus
Responsibilities:
- Using a strengths based assessment approach to coach the job seeker to develop and navigate a career pathway which is documented in a Job Plan.
- Supporting the development and implementation of pre-employment strategies, delivered through a flexible Case Management model, that focus on achieving both social outcomes and sustainable employment.
- Encouraging and facilitating case conferencing of job seekers with difficult circumstances.
- Ensure job seekers are effectively engaged, with culturally responsive ‘strengths based’ assessments undertaken which focus on ‘employability’ functions.
- Consult and work with Activity Supervisors and other relevant stakeholders to facilitate the placement of participants in appropriate CDP activities.
- Maintaining a sound level of understanding of, and compliance with, contractual requirements including all guidelines and correspondence issued by DPMC; organisational Codes of Conduct and Policy and Procedure manuals.
- Provide timely reports to the Case Management Coordinator on all operational aspects as applicable to the role.
- Ensure identified barriers are addressed (where possible) through internal and external interventions, inclusive of dual Case Management.
Qualifications/Experience:
- Experience in working with clients with complex needs, such as people with a disability, drug and alcohol dependency, homelessness, domestic violence and psychological disorders.
- Previous experience working with Indigenous Australians and organisations and a demonstrated understanding of the social, economic and environmental factors impacting on local (rural and remote) communities.
- An ability to provide innovative Case Management services that address disadvantaged job seekers complex barriers, and take into account labour market trends and potential suitable employment
options.
Other Requirements:
- A current C class motor vehicle license.
- Ability to engage in regular travel (by road and air) inclusive of short stays away from home.
If you meet the qualifications outlined above, we encourage you to apply for this exciting opportunity as a Case Management Officer.
To receive a copy of the Position Description for the role, make any enquiries, and/or to lodge your application, please email: **@jobpathways.org.au
To apply, you must provide a cover letter which demonstrates your suitability for the role against the selection criteria, with a current resume.
Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.
Please note the role is based in Kununurra, WA.
