Case Manager

Convenience Buttons:     Time Remaining 16 days The Department of Communities is Western Australia’s major human services department that brings together vital services and functions that support individual, family and community wellbeing. We support many Western Australians, with a focus on some of the most vulnerable people in our state.

The job we do is rewarding & challenging. The Opportunity We are looking for dynamic and committed people to join our South Metropolitan Housing Team as

Case Managers. In this role, you will investigate complaints made against Public Housing Tenants and take actions to manage disruptive behaviour in accordance with Housing policies of the Department of Communities. This will include, conducting interviews, gathering, recording and assessing evidence; and providing recommendations with respect to pursuing legal action.

This role will also see you liaising with different internal and external stakeholders to support complex tenancies. This role requires people with a strong client focus, demonstrated analytical and evaluation skills; and well-developed report-writing skills. The South Metropolitan Housing Team has its main offices in Fremantle, Kiwnana and Mandurah.

The Disruptive Behaviour Management Team works alongside internal Housing Services teams throughout the South Metropolitan Housing region. Want to know more? We encourage you to review the attached Job Description Form (JDF) or contact Troy Abbott, Senior

Case Manager, on (08) 6277 52***or via email ***********@communities.wa.gov.au. Our Offer There is currently one (1) permanent position available for immediate filling.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.   Communities offers job security, career progression, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include: An attractive and competitive salary plus, 11% superannuation, full employer contribution, which will increase to 12% by 1 July 2025 4 weeks annual leave, 3 days additional public sector holidays, 15 days personal leave per annum Access to flexible working arrangements, such as but not limited to, alternative work locations or home-based work, subject to business needs Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services Professional development opportunities and study leave/assistance 17.5% Annual Leave Loading Visit our website to find out about our full range of benefits and why Communities is an incredible place to work!

Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: A current resume/CV. A two (2) page written application addressing 1, 3 and 5 essential Work Related Requirements (Selection Criteria) as stated on the JDF.

A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable). An application form (for hard copy applications only). Applicants who are short listed will be assessed on all the

Work Related Requirements (Selection Criteria) during the selection process. For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact our friendly Recruitment Team on *************@communities.wa.gov.au. Integrity and Honesty

The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.

Equity and Diversity The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact our Recruitment Team. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64. Lodgement is system generated.

Any emailed applications or late submissions on or after 4:00pm will not be accepted. Attachments:

Agency Department of Communities Company Information Description The Department of Communities is Western Australia’s major human services department that brings together vital services and functions that support individual, family and community wellbeing. We support many Western Australians, with a focus on some of the most vulnerable people in our state.

The job we do is rewarding & challenging. The Opportunity We are looking for dynamic and committed people to join our South Metropolitan Housing Team as

Case Managers. In this role, you will investigate complaints made against Public Housing Tenants and take actions to manage disruptive behaviour in accordance with Housing policies of the Department of Communities. This will include, conducting interviews, gathering, recording and assessing evidence; and providing recommendations with respect to pursuing legal action.

This role will also see you liaising with different internal and external stakeholders to support complex tenancies. This role requires people with a strong client focus, demonstrated analytical and evaluation skills; and well-developed report-writing skills. The South Metropolitan Housing Team has its main offices in Fremantle, Kiwnana and Mandurah.

The Disruptive Behaviour Management Team works alongside internal Housing Services teams throughout the South Metropolitan Housing region. Want to know more? We encourage you to review the attached Job Description Form (JDF) or contact Troy Abbott, Senior

Case Manager, on (08) 6277 52***or via email ***********@communities.wa.gov.au. Our Offer There is currently one (1) permanent position available for immediate filling.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.   Communities offers job security, career progression, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include: An attractive and competitive salary plus, 11% superannuation, full employer contribution, which will increase to 12% by 1 July 2025 4 weeks annual leave, 3 days additional public sector holidays, 15 days personal leave per annum Access to flexible working arrangements, such as but not limited to, alternative work locations or home-based work, subject to business needs Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services Professional development opportunities and study leave/assistance 17.5% Annual Leave Loading Visit our website to find out about our full range of benefits and why Communities is an incredible place to work!

Join the Department of Communities Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only: A current resume/CV. A two (2) page written application addressing 1, 3 and 5 essential Work Related Requirements (Selection Criteria) as stated on the JDF.

A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable). An application form (for hard copy applications only). Applicants who are short listed will be assessed on all the

Work Related Requirements (Selection Criteria) during the selection process. For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact our friendly Recruitment Team on *************@communities.wa.gov.au. Integrity and Honesty

The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity. In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.

Equity and Diversity The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact our Recruitment Team. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64. Lodgement is system generated.

Any emailed applications or late submissions on or after 4:00pm will not be accepted. Attachments