AddressWHY EML?
At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.
We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
Here are just some of the employee benefits we offer at EML:
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Annual tenure and performance-based recognition rewards + regular salary reviews
- Up to 16 weeks paid parental leave, plus Super.
As part of our diverse team based in Sydney, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
Join our Police, Emergency Services and Health portfolios as a Mobile Case Manager. This role is travelling around the Southern Sydney Metro Or South Western area, operating out of our Sydney CBD office.
Face-to-face engagements with our customers across Sydney will be the key part of your day. Build on your solid case management experience. You will be able to manage your own day while providing timely and personalised face-to-face claims management and on-the-spot treatment approvals in alignment with legislation. Through outstanding customer experience and case management you will be helping injured workers return to work and supporting their employers.
This will be a 12-month contract position based in our Sydney Office. This role will have flexibility to work from home and include a car allowance, enhanced laptop and mobile phone.
YOUR RESPONSIBILITIES
- Deliver personalised face-to-face assistance to workers and employers over a defined period of time as agreed with the Case Manager
- Provide workers compensation advice to stakeholders including workers, employers and providers
- Conduct community visits inclusive of but not limited to work sites or medical clinics
- Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
- Consult with the Case Manager, Providers, Employers and Return to Work Specialist where required
ABOUT YOU
- Sound ability to return people to the workforce.
- Knowledge of the NSW workers compensation legislation and regulations
- Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work.
- Understanding of medical terminology and injury recovery timeframes.
- Own vehicle, insurance & current unrestricted NSW Driver's License.
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
