- Contract role till June 2024 with a possible extension.
- Hourly pay rate of $48.25 + Super.
- 7.6 hours a day. 38 hours a week.
- Multiple positions.
- Work location: Lismore (people from the Northern Rivers region can apply).
As a part of your role, you will be working with impacted residents to assess Disaster Relief Grant applications, assessments, and claims.
KEY REQUIREMENTS:
- Deliver end-to-end case management to the allocated DRG applicants.
- Report potential complaints and/or appeals to the Manager of DRG Program Delivery.
ESSENTIAL CRITERIA:
- Exceptional Customer Service skills.
- Attention to detail.
- Ability to work autonomously.
- Excellent communication skills with the ability to manage complex customer interactions are a must.
About Easy Authoring:
Established in 2006, Easy Authoring helps job seekers find the right opportunity to match their skill set and career progression. We are the authorised suppliers to NSW, ACT, QLD and the Federal government as well as multiple corporate organisations.