AddressJob details
Position status Permanent Position type Flexible full-time Occupational group Administration Classification AO3 Workplace Location Townsville region Job ad reference QLD/545473/24 Closing date 01-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration Contact person Katy Crosbie Contact details Phone: 0747966502
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TARGETED VACANCY - It is an occupational requirement for this position to be undertaken by an Aboriginal and/or Torres Strait Islander person. One referee should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the position requirements.
The Case Support Worker's key responsibilities are:
- Provide assistance to business unit staff to ensure service delivery is consistent with departmental policies and procedures and departmental objectives.
- Follow guidelines and implement processes in relation to records management, finance and other administrative and practice related policies and procedures.
- Provide culturally appropriate support to children, families and stakeholders including referral, provision of information, advocacy, and consultation.
- Consult and liaise with relevant stakeholders and service providers to support implementing and maintaining appropriate casework to achieve positive outcomes for children and families.
- Participate effectively as a team member and work collaboratively in a multidisciplinary team.
- Maintain accessible and clear case records consistent with departmental requirements.
- Collate information and use, update and monitor relevant databases to support the key functions of the business unit.
- Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
545473 24 - Role Description (Word, 671KB)
