Address
Form of workJob reference: 579411
Location: - VARIOUS -
Job status: Casual
Eligibility: Open to Everyone
- SAs Largest Registered Training Organisation
- ASO2 (29.13 - $31.34 per hour) + 25% Casual Loading
- Multiple Casual Positions available up until 24 December 2024
- Casual Positions are available Regional Locations: Ceduna, Coober Pedy, Kadina, Port Augusta, Port Lincoln, Port Pirie, Whyalla, Wudinna, Barossa Valley, Berri, Mount Barker, Mount Gambier, Murray Bridge and Victor Harbor
About TAFE SA
Awarded theTraining Provider of the Year at the 2021 and 2022 SA TrainingAwards, TAFE SA ensures all South Australian students have accessto quality education and skills training across a number ofregional and metropolitan locations.
By working with TAFE SA, youll have the opportunity to advance yourcareer in a diverse and inclusive organisation, while helping todeliver job-ready skills and meaningful outcomes for studentsacross our state.
About the role
As a Casual Support Officer, you are often the first point ofcontact for our customers
You will be committed to providing an excellent customer experienceacross various customer channels, and you'll enjoy working with adiverse range of passionate, supportive and engagingindividuals.
You will be able to think on your feet as well as:
- Provide high level of professional service and accurate information to internal and external customers.
- Balance quality and efficiency while demonstrating a customer-focussed philosophy.
- Embrace giving and receiving feedback to help drive service delivery improvements for our customers.
- Contribute to a positive working environment.
- Have excellent communication with a strong customer service focus and professional work ethic.
Who you are
If you're passionate, enthusiastic and enjoy exceeding yourcustomer's expectations, this role is definitely for you. You willbe a team player who is motivated to deliver the best customerexperience that you can, and you'll enjoy working with others whoare hard-working, professional and strive for excellence. You'llenjoy solving enquiries, be able to identify with a customer'sneeds and rise to the challenge of an ever-changing workplace.There are various ways customers can contact TAFE SA so you will beproficient in learning new computer software and applications andcan adapt to new technology.
Special Conditions
The successful applicant is required to demonstrate having a validWorking With Children Check (WWCC) prior to being employed.Applicants who do not hold a WWCC will need to apply at Departmentof Human Services (DHS).
- Out of hours work may be required.
- Intrastate and interstate travel may be required. Incumbent will be required to participate in the department's Performance Development Program.
- Eligibility to work in Australia.
- It is an ongoing condition of employment for all employees whose employment is subject to a Health Direction/site requirement, including but not limited to an Emergency Health Direction, that they are fully compliant with the requirements of the relevant Directions in order to perform their duties. This will also include but not be limited to: COVID 19
ApplicationInstructions
All applications mustbe submitted online.
For further information on how to apply for this position, pleaserefer to the attached application guidelines and Role Descriptor.
Inclusion and FlexibilityStatement
At TAFE SA, we ensure ourworkplaces are safe, inclusive, supportive and respectful. We donot accept discrimination, harassment, or violence of any kind. Asa Equal Opportunity employer, we strongly encourage applicationsfrom First Nations people, people from culturally andlinguistically diverse (CALD) backgrounds, LGBTIQA+ and people andpeople living with disability.
TAFE SA offers a range of work options to attract and retain greatstaff, including part-time. We support employees to manage theirwork-life balance at all stages of their lives. Applicants areencouraged to discuss the flexible working arrangements for thisrole.
Enquiries
Mandy Worden
Team Leader - Student Hub
Ph: 8648 9934
E: ************@tafesa.edu.au
Applications close: 22/03/2024 11:45 PM
Attachments:
- Pre-Employment Declaration_240522.pdf
- RD Support Officer (Student Experience) - ASO2 - 29 May 2023.pdf
- Salaried-and-Weekly-Paid-Application-Guidelines.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
