Casual Commercial Operations Officer

Casual Commercial Operations OfficerSalary: $39.20 – $45.84 per hour + 15% shift loading + 11% superBenefits: Free parking and safe bike storage All training provided Health and Wellbeing programThe City of Fremantle provides an eclectic mix of services, facilities and events to local residents, businesses and visitors. We are committed to employing caring, competent, adaptable and responsive, professional individuals who are excited about making Fremantle a welcoming city for all. The City is committed to serving our community and making a positive impact on our environment. We aim to do this through our culture, whereby we take ownership, bring creativity and innovative thinking, collaborate to create better outcomes, and celebrate our collective success. We are committed to reducing paper and going digital to reduce our environmental impact and improve access and efficiency.The City of Fremantle is currently seeking to appoint a Commercial Operations Officer to join our Commercial Property and Parking team. This is a casual position starting from 12hrs per week, weekend work is required.Key responsibilities include:Support the day-to-day operation of the City’s parking systems. Monitor the City’s parking software to ensure faults are addressed before machines become out of order. Undertake daily maintenance of the City’s parking equipment to keep it at optimum efficiency. Undertake the collection, reconciliation and preparation of a daily summary of cash and credit card transactions from parking ticket machines. Assist in resolving software and hardware issues related to the City’s parking ticket machines by liaising with the ticket machine suppliers and manufacturers. Assist in resolving software issues related to the City’s pay by phone supplier/s. Handle customer complaints related to commercial parking issues. Undertake audits of parking signs and road markings, report to the Team Leader Commercial and support the implementation of any authorised changes. Provide support to the commercial team when facilitating commercial rent reviews and undertake CPI rent increases in accordance with City Leases. Assist in seeking quotes and liaising with providers to undertake property valuations in accordance with the City’s procurement policy. Assist in ensuring tenant outgoings are invoiced correctly and paid in a timely manner. Carry out administration-based activities including registering and coordinating documents in the document management system and maintaining data and records associated with each property in relevant systems and platforms. Provide support to the commercial team in the day-to-day management of the City’s property and parking portfolio. To be considered for this position, you will need: Intermediate computer skills, including Microsoft Office suite, Microsoft Outlook, Edge, with an ability to learn and effectively use in-house software. IT and software knowledge/experience. Effective communication skills. Strong literacy (grammar, punctuation, spelling) skills. The City of Fremantle promotes a workplace that actively seeks to include, welcome and value unique contributions of all people. The City encourages people of all ages, genders, and abilities, Aboriginal Australians and people from culturally diverse backgrounds to apply for this job.If you have any access needs that may require reasonable adjustments to allow you to fully participate in the application and interview process, please get in touch with the contact below. If you are an Aboriginal person or a person with a Disability who would like assistance with your application, please contact the Jobs and Skills Centre on 136464. Application Instructions:Click Apply to be directed to our website and submit your application. Navigate to Job Attachments to view position description and Application Instructions.Applicants should provide a current curriculum vitae and a two-page (maximum) cover letter in .pdf format. You do not need to address the selection criteria. Your CV and cover letter should demonstrate how your skills and experience make you a suitable candidate for the advertised position. The estimated closure date is 5pm 5th April 2024 but we reserve the right to close the ad prior to this date.To discuss this opportunity in more detail please contact Naomi Edwards on 9432 9892.Applicants must have the right to work in Australia.