AddressAbout TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
We are looking for enthusiastic & committed food and beverage staff to complement our amazing team
Salary Range: $24.92 - $35.98 per hour plus penalties for evening, weekend and public holiday shifts. Under 21 years of age rates may apply.
Your Opportunity
The Robina campus is not just a place of learning for our students, but a place for the community to come together. Students will practise their new-found skills, connecting with the local community in our commercial businesses including a Café, Rooftop Restaurant, and Conference and Banquet Centre.
As a Food and Beverage Attendant you will:
- Uphold the highest quality standards for the food and beverage operations inside our café, restaurant and event centre.
- You will work with your team members to deliver a high quality service experience to both customers and students as well as participate in the day to day operations in front of house Food and Beverage areas.
- Must be available to work a variety of shifts including nights, weekends and Public Holidays as required.
This position reports to the Operations Manager.
This is a Casual opportunity unless otherwise determined.
The position will be based primarily at Robina however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Showcase a warm and friendly style of service which curates an unforgettable and personalised experience for our guests from start to finish.
- Setting up the café, restaurant or event centre ready for service
- Restocking mis-en-place
- Work with and maintain a ‘best practice’ approach to Food and Beverage operations.
- Participate in the delivery of any internal and external functions at the campus.
- Receive orders and serve customer requests completely in a timely manner.
- Understand menu content, any menu changes and promotional activities.
- Work collaboratively with the key operations staff to facilitate continuous improvement.
- The ability to multi-task and cope with high pressure service situations without compromising standards, productivity or quality.
- Keep your service area clean, tidy and well prepared.
- Efficiently manage the proper settlement of all customer accounts.
- Answer guest queries in a polite and helpful manner.
- Barista experience highly regarded.
- Understand and implement all legislation in regard to the Responsible Service of Alcohol.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
- Previous experience in food and beverage service (holding a current RSA is essential)
- Demonstrated customer service skills with a passion for delivering and creating special experiences for guests.
- Proactive and highly motivated with a willingness to part of a team with a winning attitude.
- Excellent communication skills to liaise with a range of guests.
- Flexible, reliable and responsive to a range of work situations
- Previous food hygiene and cash handling experience
Qualifications/Requirements
Highly Desirable Requirements
- Qld Responsible Management of Alcohol (RSA)
- Understanding of the United Nations Sustainable Development Goals and the ability to adapt sustainable practices into all aspects of the role and service delivery.
How to apply
If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A covering letter of no more than one (1) page outlining your suitability for the role by responding to the ‘How you will be assessed’ listed above; and
- The contact details for two referees (one of whom is your current supervisor)
Closing date: COB Friday 10 May 2024
Job Reference Number: TQ2024-507
For further information, please contact:
Stephen Bullard, Operations Manager
***************@tafeqld.edu.au
