Main responsibilities and activities will include:
- In consultation with clients, carers and families facilitate care assessment, care planning and review.
- Utilize Evidence Based Practice in the development and implementation of client’s individual support plans.
- Develop and monitor individual plans and budgets with regular reviews/case conferencing.
- Managing a caseload of clients ranging from high functioning, low risk through to complex care needs
- Ensuring that the organization’s customer service expectations are exceeded in the administration.
- Complete documentation to ensure compliance with policies and procedures.
- Liaise with General Practitioners, Allied Health Professionals, community organizations and internal clinical care providers to ensure client needs are met and well-coordinated.
- External stakeholder engagement to support continued business sustainability and growth within your geographical area
- Attending networking events and facilitating presentations as needed.
- Manage any identified risks within principles of Positive Approach to Challenging Behaviours and Duty of Care, Dignity of Risk.
- Development and maintenance of all documentation in client management systems.
- Work within legislated NDIS and CDC frameworks.
- Be aware of and comply with legislation and organisational requirements relating to
Workplace Health and Safety. - Contribute to quality processes such as management of client feedback.
- Actively participate in professional development activities (internally and externally) to
maintain contemporary knowledge and skills as well as acquire new knowledge and skills.