AddressJoin Our Team: Be a Centre Care Manager at Eagle Stadium!
Are you someone who loves working with people and has a knack for spreading positivity? Do you thrive in dynamic environments and want to make a real difference in your community? If so, we've got the perfect opportunity for you!
About the Role:
We're on the lookout for enthusiastic, passionate, and committed industry professionals to join our vibrant team as Centre Care Managers at Eagle Stadium. This is a casual role, perfect for those who want to combine flexibility with their passion for people.
Job Description:
Reporting to the Stadium Coordinator, the duties of this role include but are not limited to:
- Managing and mentoring teams within the stadium
- Maintain a high level of communication and motivation with all staff
- Lead a commitment to personal service excellence
- Manage feedback from members and customers and resolve any customer complaints as quickly as possible
- Lead by example to promote a strong customer service focus through all actions and behaviours
- Ensure all patrons are gaining maximum benefit and enjoyment from their experiences at the Centre
Desired Skill and Experience
- Managing and mentoring teams within the stadium
- Maintain a high level of communication and motivation with all staff
- Lead by example to promote a strong customer focus through all actions and behaviour
- Experience in managing cash reconciliation.
- Conflict resolution
- Highly developed organisational skills including the prioritising of workloads and managing deadlines
- Experience in working as a supervisor in a customer service focused environment
- Demonstrated commitment to continuous improvement and customer focused quality service delivery
- Experience working in a large leisure or fitness facility highly regarded
- Working knowledge of PerfectGym or similar Point of Sale software
- Work a flexible roster including shifts that fall on evenings, weekends and public holidays
- Current Provide First Aid Certificate and CPR qualifications
- Working with Children Check - Employee and National Police Check (or willing to obtain)
To request a copy of the position description please email Pamela at **********@wynactive.com.au
Ready to bring your passion for people to Eagle Stadium? Apply now and let's create amazing experiences together!
Apply Today:
Join us in making Eagle Stadium the go-to place for fun, fitness, and community spirit. We can't wait to meet you!
Please click on "apply" below and upload a copy of your resume and a cover letter addressing the following questions:
- Why do you think you are the best candidate for this role?
- How have you lead by example in a workplace?
- What experience and skills do you have in a fast paced and dynamic environment?
- Are you available to work weekends am / pm?
Applications close Thursday 4 July 2024
WLS is committed to providing an environment which protects the health, safety and wellbeing of all children and young people. We want children to be safe, happy and empowered. We are committed to ensuring the protection of children and young people from any form of abuse or conduct that puts children at risk. We require applicants to undergo an extensive screening process prior to appointment. If successful, applicants must comply with WLS’ Safeguarding Children and Young People Policy. We are passionate about building an inclusive culture that recognises the diverse range of skills, experiences and qualities of our people, and where everyone can contribute fully, feel valued and bring their whole selves to work. We recognise that a workforce that reflects the Australian population leads to better decision making, innovation and employee wellbeing.
