Centre Manager-Headspace Cannington

About Us

Arche Health is a not-for-profit, GP-member based organisation with a well-established history in providing quality primary healthcare services in metropolitan Perth. Arche Health delivers a range of services that aim to raise awareness and improve health outcomes of the community adding value to the local primary health care as the frontline of our health care system. Arche Health proudly boasts a consistent strength in delivering non-funded and funded services, including the highly successful lead agency obligations for headspace Armadale and Cannington Centres.

The Role

The purpose of the Centre Manager position is to lead, develop, implement, oversee and manage the operations, and the future growth and development of the headspace centre. They will be a highly motivated and capable person who will facilitate excellence in integrated, holistic health care, with the goal of improving outcomes for clients of the service and the wider community. 

The incumbent will work closely and collaboratively with a range of stakeholders to ensure all activities are in accordance with the headspace grant agreement, and direction provided by the lead agency, headspace National Office, consortium partners and the Youth Reference Group. 

The Centre Manager will have extensive experience at managing multidisciplinary teams.

To find out more about headspace visit http://headspace.org.au/.

SELECTION CRITERIA – QUALIFICATION, SKILLS, KNOWLEDGE & EXPERIENCE

Qualifications and Registrations

Essential

• Degree level qualifications in Allied Health, Behavioural/Social sciences, Youth Work, Mental Health Nursing, or a related discipline.

Desirable

• Post graduate qualifications in business or health services management.
• Recognised industry related certifications and registrations. 

Experience

Essential

• Demonstrated experience at effectively leading and reporting on complex planning and community service development environments.
• Demonstrated experience at managing and developing operational systems for a health or community services organisation, including effectively planning and allocating resources in order to maximise operational efficiency and meet funding deliverables. 
• A broad understanding of mental health and social services sector within WA with appreciated knowledge of relevant legislations pertaining to child health services. 
• Demonstrated experience and commitment in working inclusively with hard to reach, culturally and gender diverse vulnerable communities.  
• Demonstrated experience at managing all aspects of staff and team performance, including recruitment, staff orientation, supervision, performance reviews, staff disciplinary action, performance development and team building.
• Experience in direct service provision to young people and providing mental health services or programs, including being able to respond effectively to crisis and high risk situations.
• Proven track record in building and maintaining effective working relationships with a range of internal and external stakeholders and consortium partners to build integrated model of care whilst promoting multidisciplinary teamwork.
• Experienced in overseeing and convening committees associated with community service program, including organising and participating in committee meetings, preparing agendas, minutes, papers and correspondence. 

Desirable

• Experience working in the not-for-profit or non-government community service sector.
• Experience in private practice settings.

Knowledge and Skills

Essential

• Demonstrated capacity to effectively engage in leadership and management processes, including rolling out multidisciplinary and/or cross sector initiatives, and partnerships with a wide range of professionals, organisations and stakeholders.
• Highly developed verbal and written communication skills.
• Exceptional interpersonal skills with the ability to establish and maintain effective relationships with a diverse range of people and professionals.
• Demonstrated understanding of the principles of accountability systems and continuous quality improvement processes, including the utilisation of data systems, the development and implementation of policies and procedures, and the use of evaluation and risk management tools.
• Detailed understanding of the Australian health care system, particularly the primary health and mental health areas, including the range of professionals and organisations that work within, or come into contact with the sector.
• Capability to work effectively with private practitioners to ensure issues are identified and resolved to maintain sustainable service delivery. 
• Demonstrated experience in developing centre strategic and work plans in conjunction with seniors’ management, consortium partners and consumers to ensure deliverables and key performance indicators are achieved.   
• Ability to prioritise and manage multiple and competing work tasks and deliver to agreed deadlines.
• Advanced computer skills including word processing, spreadsheets and database applications.
• Ability to work both independently and collaboratively as a productive team member.
• A broad understanding of the challenges and experiences of young people in Australia, including socio-economic determinants of health impacting their local communities.

Personal Attributes

• High levels of professionalism, confidentiality and discretion.
• Ability and commitment to continuous learning.
• Strong work ethic.
• Adaptability and flexibility to changing work environments and requirements.
• Reliable and results focussed.

Closing Date: 14th April 2024 by 5:00pm (WST)

Applicants to submit current CV and a copy of the above documentation, including the name of a current professional referee via email to *******@archehealth.com.au

If you require any further information, please do not hesitate to contact: 

Centre Manager – headspace Cannington
Phone: (08) 9393 0***