Address
Form of work
Salary- 1 x ongoing position, with applications for part-time work considered. A merit list will be created for filling future vacancies.
- $79,032 pa ? $86,539 pa per annum (Clerk Grade 3/4), plus employers' contribution to superannuation and annual leave loading
- Parliament of NSW, Sydney CBD
Are you an experienced tour guide with outstanding administration, organisation, and communication skills?
Do you want to work for the NSW Parliament, supporting the Upper House and its committees, which is celebrating 200 years as the cornerstone of democracy in New South Wales?
If you answered yes to both questions, we encourage you to apply to work with us.
We are a dynamic, hardworking team supporting the work of the Legislative Council in the NSW Parliament. This includes supporting the work of the Chamber and the numerous inquiries conducted by parliamentary committees, as well as coordinating events and visiting delegations.
The Legislative Council is the Upper House of the NSW Parliament. As a House of Review, it acts as a check and balance on the Executive Government. The Department of the Legislative Council supports the activities of the Upper House, including its sittings, committee inquiries, protocol and corporate responsibilities. It also undertakes communication and engagement activities to inform and educate the community, as well as key internal and external stakeholders.
The Department has three parts ? the Procedure Office, the Corporate and Bicentenary (Black Rod) Office, and the Committee Office. The advertised roles are based in the Corporate and Bicentenary (Black Rod) Offices.
Department staff strive to provide exceptional services to our key stakeholders including the President of the Legislative Council, members and their staff, government agencies, participants in committee inquiries, members of the public and visitors to Parliament.
About the position
We are seeking highly motivated and efficient tour guides/Administration Officers to join our dynamic Chamber and Support team within the Bicentenary and Corporate (Black Rod) Office. The Chamber and Support team is responsible for delivering presentations and conducting role plays for a diverse range of groups, including primary and secondary school groups; providing support services in the Chamber on sitting days; acting as a first point of contact for visitors to the Legislative Council; and providing professional and informative reception service for both visitors and members.
We are a hardworking and high performing organisation committed to improvement and excellence. We offer thorough training, ongoing career development and support, and excellent working conditions. Applicants need to bring a passion for the democratic process and an interest in understanding how it works in New South Wales along with a desire to work in an environment where impartiality is key.
Further information to assist you with applying for this position:
- Position Description
- Parliament of NSW website
- NSW Parliament pre-employment requirements
How to apply
To apply for this position please attach to your application:
- Your up-to-date resume [maximum three pages] which clearly details your skills and experience as relevant to this role, and
- Your response [maximum two pages] to the targeted questions below.
Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for the role compared to other applicants. Applications that do not include a response to the targeted questions are unlikely to progress to the next stage of assessment.
Targeted questions
- This role involves regular interaction with members of the public, as well as visiting school groups. You will conduct tours and explain the role and functions of the Legislative Council. Provide examples of how you have used your verbal communication skills to communicate with a wide range of stakeholders, including any experience you have delivering presentations, tours and role plays.
- Describe a situation where you used your administration skills to manage competing priorities within a short timeframe. What was your approach to managing this workload and which software programs did you use to achieve this?
Electronic attachments must be MS Word compatible or in pdf format.
Working for the Legislative Council
We are an inclusive organisation where employment opportunities are open to all. Our Workforce Diversity and Inclusion Plan is the department's commitment to create a workplace that is fair and inclusive, and promote a workforce that better reflects the diversity of the broader community we serve. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.
Talent pool
A talent pool will be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as being suitable for this role or similar roles. A talent pool is valid for a period of 18 months.
Technical assistance: Should you encounter any technical problems, please contact ?I work for NSW? helpdesk 1800 562 679(Monday - Friday).
Applications must be lodged online through http://iworkfor.nsw.gov.au/
Job Reference: 0000AFZN
CLOSING DATE: Wednesday, 14 February 2024 [11.59pm]
