Change Specialist

The primary purpose of this role is to support the Change Manager in assisting stakeholders adopt and embed the changes associated with the Finance Transformation program. A key element of this transformation is Project Thrive – an ERP implementation from Microsoft AX 2012 and Green Tree to Microsoft Dynamics 365 (D365). Bringing a blend of technology and process changes to the organisation.
The role will support the Wilson Group purpose - to create enduring value, “for our people, customers, shareholder and the communities we operate in”.
This role is fixed term role until September 2025, this role is based in WA, (minimum 3 days on site).
Responsibilities Include:
• Assist with supporting stakeholders to “engage, adopt and use” the new technology and processes.
• Contribute to and assist with deploying the Change Plan.
• In conjunction with the Change Manager, lead the completion of the Detailed Change Impact Assessment, suggesting mitigation tactics, strategies, and owners to resolve gaps.
• Provide hands on support during each “hyper-care” phase to help sustain the Project Thrive outcomes, enabling the business to realise the benefits.
• Promote and educate the role and value of Change Management within the organisation.
• Assist with drafting of communication artefacts to support execution of the Communications Schedule.
• Ensure materials produced are inclusive and accessible.
• Support the Change Manager with Stakeholder Engagement, identifying potential risks and issues.
• Provide all members of the Project Thrive team with feedback, advice, and support, not limited to but including:
• Provide and receive peer review of documentation in a timely manner.
• Record risks and issues when observed, in the appropriate manner.
• Adhere to current Project Thrive practises and standards of document management.
• Comply with workplace polices and demonstrate Wilson Group values.
• Interstate travel as required for any key face-to-face meetings.
Role requirements:
• Demonstrated experience (3-5 years) in an ERP Change Management, Senior Change or Project Analyst role, with a primary focus on completing Detailed Change Impact Assessments.
• Collaborative and adaptable working style, with excellent interpersonal skills:
• experience in working with IT, Finance personnel, and project teams.
• able to elicit information from people and navigate ambiguous environments in a sensitive manner; and
• working across multiple time zones and cultures.
• Advanced communication skills:
• Experience in articulating opportunities for improvement to the user experience.
• Excellent command of grammar, attention to detail and editing skills.
• Experience in taking complex, technical information and present to audiences based on their needs.
• Highly competent with MS Office applications
• Experienced with the use of tools to engage audiences, such as Staffbase, Miro and video editing.
• Change management qualification (e.g., Prosci, ACMP) is desirable.
• Excellent planning, organisational and time management skills.
If you are interested in this great opportunity and meet the above criteria, please apply by submitting your resume and a cover letter addressing the key recruitment criteria through the link below.
At Wilson, we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples with employment and career opportunities. We have an inclusive culture where innovation and teamwork are encouraged. If you wish to make a positive change in your community, contact us today.
The Wilson Group is an industry leader in the provision of diversified services including Parking, Security, Health, Storage and Technology Solutions. Our successful operations have expanded internationally and this growth is underpinned by superior performance and the strength of our relationships.
As an organisation we’re here to Create Enduring Value, for our people, customers, communities we operate in, by delivering on our promise of Looking after what matters through our values of Care, Integrity, Accountability and Innovation.