Charter Flight Co-Ordinator

Company Description
ACS are a private charter company arranging passenger and cargo aircraft charters across the globe. Acting as the middle person between our clients and operators, our sales consultants manage the full sales cycle so all our clients have to do is fly!
Due to on going growth we currently have an exciting opportunity for a flight co-ordinator to assist our sales team based in our Brisbane office.
Job Description
Tasks

• Working within Charter Team, your main responsibilities would be to ensure that private Charter Flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
• Build and maintain relationships with key travel bookers over your assigned client portfolio
• Build and maintain relationships with operators
• Assist in growing operator database and ensure operator and fleet data is accurate and up to date
• Manage charter requests from clients in a timely manner
• Manage and communicate all booking changes as required
• Create flight briefs and post flight reports
• Ensure all flight bookings adhere to our legal and compliance guidelines
• Manage client and supplier invoicing requirements
• Adhoc reporting requested by clients
• Domestic travel may be required from time to time to visit clients and operators

Qualifications

• Excellent Communication: Strong verbal and written communication skills are essential to coordinate with clients, operators and other stakeholders
• Customer Service: Providing exceptional customer service is a key part of the role, so interpersonal skills and a customer-centric attitude are important
• Organization: Coordinating private travel involves managing logistics, schedules, and details, so organizational skills and attention to detail are crucial
• Knowledge of Aviation: Some knowledge of aviation regulations, terminology, and procedures can be beneficial
• Problem-Solving: The ability to handle unexpected situations and resolve issues is important in this role
• Working under pressure: Ability to multi-task, prioritise and manage tasks effectively and with a sense of urgency
• Computer Skills: Proficiency in using software for charter bookings, communication, and data management is required

Additional Information
WHAT IS IN IT FOR YOU

• Competitive Salary
• 22-day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Private healthcare and pension
• Opportunities for global travel
• A friendly, fun and exciting environment surrounded by some of the best in the industry
• Career development opportunities

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