AddressAbout Us
City Cave Float & Wellness Centre aims to build healthier communities through services that support the mental and physical wellbeing of our clients through float therapy, infrared saunas and massage services. The brand is on the fast track to success as it is the fastest growing health and wellness brand in the Southern Hemisphere.
About the opportunity
City Cave Penrith have various role opportunities available. These include:
- Manager (Full Time)
- Cave Divers (school age - Casual) and
- Float Attendants (Casual).
These roles suit someone who loves to support our clients through exceptional customer service ensuring the best City Cave experience.
Key Responsibilities
Back and Front of house:
- Ensure that the customer service needs and expectations are exceeded daily.
- Ensure facility remains clean and well presented at all times.
- Make sure all Float Rooms are clean and dry between clients.
- Make sure all-Infrared Sauna Rooms are clean and prepped for the next client.
- Herbal Tea/Water service.
- Washing tea cups and glasses.
- Folding and restocking towels.
- Overall operational control and performance of the City Cave Centre.
- Merchandising of inventory.
- Complete daily and weekly reports for Management.
- Administration and Diary Management.
- Complete Water Chemistry Test and treat effectively.
- Respond to all customer feedback and enquiries promptly.
- Ensure all facilities and services are in a safe and operational capacity Complete marketing for the centre as requested by.
- Ensure that dress standards are maintained by all staff in the centre.
- Maintain sales and second line of income targets.
- Health Fund Receipting.
- Clinical Documentation Compliance for Massage Therapists.
- Centre Mindfulness Facilitator.
- Assist with Social Media Content.
- New Staff Inductions to centre.
- Assisting in Human Resource Management tasks.
- On-Site Training and Brand Compliance.
About you
- Positive attitude.
- Good work ethic.
- Clean and tidy appearance.
- High-level communication skills.
- Ability to work to deadline.
- Responsible and organised.
Why work for us? City Cave Benefits
- Work for the leading brand in float, sauna and massage therapies in Australia
- Join a team that ensures we always aim to satisfy our clients and continually set our standards higher
- Supportive work environment with career progression opportunities.
- Discounted City Cave services.
We are a busy Centre, and open 9am until 9 pm 7 days per week so the ability to work the evenings is highly desirable.
Join this amazing company by Clicking APPLY now!
