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Claims and Disputes Officer
Melbourne CBD Temporary AU$30 - AU$40 per hour Work from Home or Hybrid
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- Hybrid Half Working From Home Flexibility
- Convenient CBD Location with Free Parking
Our client is a leading insurance firm, that is backed by one of the most recognisable and high performing Australian businesses. They specialise in a wide variety of insurance and insurance claims but had a vested interest in the travel, automotive and retail space. This opportunity is due to growth within the team and will be a temporary, full-time role for a minimum duration of six-months. Location, Melbourne CBD.
Job Description
Reporting to the Client Services Manager, your main role and responsibilities will include but not limited to:
- Assisting members with their insurance claims, disputes, and payouts.
- Answering all inbound communication from members and third parties via phone and e-mail.
- Writing e-mail reports to members, repairers, and third parties about payout status.
- Communications internally with account managers for claim updates.
- Maintaining and building customer relationships through promptly actioning requests.
- General administrative duties and ad-hoc tasks as required.
We are looking for a candidate with excellent communications skills to join the hardworking team as a Claims and Disputes Officer. You will need to demonstrate a high attention to detail and be able to keep members informed about the status of their claim. This is a fast-paced inbound role and one where you will be challenged every day. This role will be required to working Monday - Friday, full-time hours in the CBD, with 2 days WFH offered.
What's on Offer
You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:
- Melbourne CBD Location.
- Full-Time, Monday - Friday, 9am - 5pm.
- $35 Per Hour Plus Superannuation.
- Great Training & Development Program.
Monique Wall
Quote job ref
JN-012024-6319072
Phone number
Job summary Function Specialisation What is your area of specialisation? Location Job Type: Consultant name Monique Wall Consultant phone Job Reference JN-012024-6319072 Work from Home Work from Home or Hybrid
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We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know. PageGroup acknowledge and pay our respects to the Traditional Custodians of the land we operate on.
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Page Personnel is a business name of Michael Page International (Australia) Pty Limited (ABN 58 002 872 264) and is part of the PageGroup.Registered office: Level 21, 9 Castlereagh Street, Sydney NSW 2000
