Our client is a leading global business located in the heart of Brisbane. This pivotal role involves visiting members to assess and consultant on their requirements. Ideal candidate has a strong ethical compass, excellent interpersonal skills, and a desire to make a difference! This is a fantastic opportunity to join a team that values flexibility, career progression with benefits like a company car & parking in the cbd.
Client Details
Michael Page has portend with a large leading global business that is focused on putting people first. This role sits in a team of 5 friendly easy going individuals. If career progression and well being is a priority, this is an opportunity you don't want to miss!
Description
- Conduct on-site meetings to determine requirements for members.
- Evaluate warranty and damage claims, providing fair and accurate assessments.
- Engage with customers from diverse backgrounds, delivering exceptional service.
- Collaborate with team members to streamline processes and enhance customer satisfaction.
- Maintain accurate records of assessments and claim outcomes.
- Participate in team activities, contributing to a positive work culture.
Profile
- Proven experience in a customer-facing role with outstanding customer service skills.
- Ability to empathise and communicate effectively with individuals from diverse backgrounds.
- Strong ethical principles, ensuring fairness and objectivity in assessment processes.
- Demonstrated maturity and adaptability
- Valid C class driver's license with a clean driving record.
- Permanent work rights in Australia
- Previous experience in a Claims Assessor / case manager role highly desirable but not essential
If you have worked in a customer facing role, love driving and can talk to a diverse group of people - this is a fantastic opportunity for you.
Job Offer
- Full-Time permanent position
- Immediate start to replace a retiring team member - strong tenure in the team
- Monday to Friday, flexible hours (generally 8:30 AM - 5:00 PM )
- Company car and fuel card provided for work-related travel across Brisbane region (travel time included working hours)
- Supportive team environment with regular team activities and gatherings
- Clear career progression in a large business
To apply online please click the 'Apply' button below