AddressClaims Consultant Your new company
Based in Melbourne CBD, this established insurance company is currently recruiting a Strata Claims consultant. They are currently seeking a highly skilled and experienced consultant to join their dynamic team. The company specialises in Strata, Commercial Broking & Claims.
Your new role
Claims Processing: Handle and process insurance claims made by policyholders who have suffered a loss or damage.
Investigation: Investigate the facts and circumstances surrounding each claim.
Assessment: Assess the validity of claims and determine coverage based on policy terms.
Customer Interaction: Serve as the main point of contact for policyholders during the claims process, providing advice and support.
Resolution: Work diligently to negotiate with insurers to obtain settlements and payments to clients. Also, liaise with repairers, assessors and insurers as required.
What you need to Succeed
Bachelor's degree in a relevant field (preferred but not mandatory).
Previous experience in claims handling (2 years), Strata preferential.
Proficiency in using claims management software.
Strong customer service orientation.
What you'll get in return
Excellent CBD location with flexible working arrangements.
Competitive salary to attract the very best with career progression.
Part of the Steadfast network, discounts across retail, insurance & other.
Work for a company that prides itself on diversity.
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