Claims Specialist, Liability

Primary Details Time Type: Full timeWorker Type: EmployeePermanent, full time
Auckland location
Hybrid working, 2 days in the officeThe opportunity

• Reflect QBE’s core values #Team – we are all in it together- enjoy being a part of a supportive team, working together to get things done.
• Own your work, delivering as a team as we embody #Accountable – Own it!
• We value your opinion, be heard and have the safety to speak up! #Diversity
• City Centre Offices - enjoy a hybrid working team with 2 days in the office
• Happy to talk flexible
• Dynamic area within long tail claims

Your new roleAs the long tail Claims Specialist, you work across a range of liability claims, with the opportunity to develop your knowledge and experience in managing Financial Lines claims when ready. You will provide quality, end to end claims service, determining policy coverage, investigating, evaluating, and negotiating resolutions.Within this varied and diverse role, you will be working closely with our Brokers and Suppliers as well as our internal stakeholders that include our underwriters/risk assessors.About youHere at QBE, our values and culture are the most important thing that sets us aside from our competitors. We are known in the industry to be customer focus. It’s all about the quality not the quantity that sets us apart and creates long term relationships with our stakeholders.Therefore, we are looking for a team member, who is naturally customer orientated, with excellent communication skills and curiosity to dig beneath the surface. You are detail orientated, empathetic and happy to support your team when things get going.You have experience in managing liability claims and are willing to learn more and develop experience in Financial Lines.More information and the full job profile can be shared with applicants during the interview process.Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, 2 interviews (either face to face or online via Teams) and background checks.About QBEWe can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.With more than more than 11,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.We believe this is our moment – what if it was yours too?Your career at QBE — let’s make it happen!Find out more about QBE and why you should join us:BenefitsWe offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & RecognitionWe value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now!APPLY NOW and let’s make it happen!Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at to help build a more resilient future, for our customers and the community, we encourage you to APPLY NOW!Application Close Date: 11/06/2024 11:59 PMHow to Apply:To submit your application, click "Apply" and follow the step by step process.Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.