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SalaryClaims Specialist - RTW Support - Perth, CBD
At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone.
You'll be responsible for
- Collaborate with Team Managers and Case Managers to pinpoint high-risk claims requiring hands-on Return-to-Work (RTW) support for overcoming obstacles.
- Interact in-person, virtually, and verbally with workers, employers, treating practitioners, and providers to jointly devise and execute a personalized and comprehensive RTW solution.
- Participate in medical case conferences and site visits, as appropriate, to strategize, initiate, and advance RTW in a safe, timely, and enduring manner.
- Aid the Case Manager in executing the agreed RTW strategy by implementing targeted rehabilitation and other interventions, as well as ensuring prompt approvals when necessary.
- Ensure a positive service experience for all workers, employers, and external providers.
- Assist small and medium-sized enterprise (SME) employees throughout the RTW process, providing education to enhance their capability and improve claim outcomes.
- Over 3 years of experience in managing personal injuries, including roles in case management, workplace rehabilitation, RTW coordination, Injury Management Coordination, or equivalent.
- Possession of a Certificate IV in Personal Injury Management, Diploma of Personal Injury & Disability Insurance Management, or a relevant Allied Health degree is advantageous.
- Proficient in building effective relationships, influencing, and negotiating with stakeholders to attain positive Return-to-Work (RTW) outcomes.
- Capable of making independent decisions and collaborating effectively in both anticipated and unexpected situations, taking responsibility for the consequences of those decisions.
- Exhibit high levels of coordination, flexibility, and autonomy in professional endeavors.
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let's care for tomorrow.
#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite
