Clerical Officer

Ingham Mazda is seeking a skilled and motivated person to fulfill the role of a Clerical Officer within our dealership, on either a full-time or part-time permanent basis. 

The role of Clerical Officer is to provide efficient administrative support across all departments.  The position requires a motivated individual who enjoys variety with excellent communication, customer service experience and an interest in understanding dealership operations. The position would suit a well-presented professional individual with a positive can-do attitude who works well in a team environment.  

Ingham Mazda is owned and operated under Devietti Motors Pty Ltd, a long-standing family owned and operated local business incorporating a multi-franchise dealership across multiple locations in Ingham.  Providing the Hinchinbrook community with a range of services related to the automotive and agriculture industries.

Qualifications & experience 

• Administration and/or customer service experience.
• An autonomous approach to the role, you must be flexible.
• Ability to multitask.
• Must be a quick learner and highly skilled in attention to details and processes.
• Have a clear and good standard of telephone etiquette and written English.
• Have a very good understanding and proven experience with Microsoft Office with the ability and willingness to learn a new dealer management system.
• Excellent phone, email, and communication skills.
• Ability to succeed working on your own or in a team.
• Current QLD Drivers Licence. 

Tasks and responsibilities 

• General telephone reception duties.
• Customer Service phone calls, emails.
• Communicating and liaising with other departments (Parts, Administration, Accounts) to support the successful operation of the Service Department 
• General administration tasks.
• Account receivable invoicing and receipting.
• Navigating and updating franchise databases and online portals

This role offers:

• Above award wages based on experience
• On the job training and ongoing support
• Friendly team environment 
• Potential career development in other areas of our dealership going forward. 

To Apply

Together with your resume, you should include the following in your covering letter:

• Suitability to this position addressing the above criteria, demonstrating your experience with administration and customer service.
• Indicate your employment preference.

Applications close Friday 16th February 2024

********@deviettimotors.com.au or via post to:

The Manager

Ingham Mazda

PO BOX 384

INGHAM QLD 4850