This full-time position will allow you to exhibit your first-class customer service and administration skills in a professional and community-driven environment.As a Client Advisor and first point of contact for customers when they visit the clinic, your responsibilities will include:
- Greeting and building rapport with patients.
- Assisting them with bookings and consultations.
- Doing the initial hearing checks.
- The Client Advisor role provides overall support and coordination to clinics for all front desk requirements for audiologists and our valued clients.
- Provide a high level of customer service at all times.
- Greeting and liaising with customers upon arriving at the clinic
- Doing initial hearing screenings that are booked and supporting Hearing Care Professionals
- Ensure that compliance guidelines are met for store administration
- Manage the sales stock levels and post-sales services
- Proven experience within an administration role, demonstrating high compliance
- An enthusiastic and approachable individual who prides themselves on a high level of customer service
- An organised and motivated individual with the ability to multitask
- A highly driven individual determined to exceed KPIs/ targets
- Great salary with fantastic benefits and opportunity to earn commission
- Discounted Private Health Insurance and other corporate benefits
- Full training provided with great career and learning development opportunities
- A day off to celebrate your birthday!
- Company provided uniform and laundry allowance