Dive into a career that matters!
Join us in our commitment to excellence and community betterment; become a catalyst for change in our community. Helping Solutions seeks a dedicated Client Engagement Officer to enhance their South Perth, WA team. Committed to community impact, they aim to ensure fulfilling lives for their participants.
Helping Solutions is a registered NDIS provider dedicated to fostering inclusive environments that promote wellbeing and sustainable independent living for people with disabilities.
The Role
We are seeking a dynamic Client Engagement Officer to join our South Perth team. This role is ideal for those passionate about making a positive impact within the NDIS framework.
Your skills in behavior therapy and Client Engagement, especially in restrictive practices, are highly valued. Benefit from a nurturing work environment, opportunities for professional development, and competitive benefits.
Skills and Abilities
- Eager to drive client satisfaction and service excellence
- Knowledgeable in the NDIS landscape with relevant experience
- 2+ years recent experience in a community engagement or client-facing role
- Demonstrated knowledge of the NDIS system, policies, and participant funding
- Strong collaboration skills and unwavering participant-focus
- Excellent communication and interpersonal skills
- An understanding of restrictive practices and challenging behaviours, and how to adapt supports to ensure the best care can be provided
Role Requirements
- Certificate III in Individual Support (minimum) or equivalent experience
- Willingness to network and create relationships with like-minded organisations
- Full Australian working rights
- Valid NDIS Worker Screening (or willingness to obtain)
- Valid Working with Children Check (WWCC) (or willingness to obtain)
- Unrestricted WA Driver’s License
- Access to a vehicle with comprehensive insurance
- Fully vaccinated against influenza
Be the change, drive excellence, and contribute to our community's well-being. Seize this opportunity to grow with us and make a lasting impact.
Use the “Apply” button to submit your resume and a cover letter. Shortlisting commences immediately.
Helping Solutions are committed to equal employment opportunity, ethical practices, and principles of cultural diversity.