AddressClient Experience Officer
We are thrilled to be advertising the opportunity for a part-time Client Experience Officer to join our growing team at Proactive Health and Movement. The position requires someone who can support the daily operations of the business, provide administrative support and nurture our team members and clients.
The Opportunity:
Our Client Experience team are the heartbeat of our clinic. They strive towards achieving our collective vision and are relied upon to deliver amazing Client Experiences every time.
A diverse and fulfilling role requiring a warm, confident, passionate and thorough person with exceptional customer service qualities, an eye for detail and an abundance of initiative.
You:
- You are a natural and friendly personality, making people feel “at home” when they meet you.
- You are caring and compassionate, always spend the extra time and go the extra mile.
- You have exceptional communication skills, flourish with taking initiative and have good judgment and thoughtful decision-making skills.
- You have high integrity – you are honest and trustworthy.
- You know how to have fun!
- You have excellent computer skills and are proficient with GSuite, preferably.
- Ideally, you are passionate about health and well being and live a healthy lifestyle yourself.
- You are flexible and organised and have a remarkable ability to multitask, prioritising your time well.
Things you will be responsible for:
- Client Nurturing - Ensuring that our clients have an incredible experience each time they visit our clinic.
- Operations Management - Being on top of what’s happening on a day to day basis and ensuring the business runs smoothly, including liaising with third party agencies, stock management and more.
- Communication - Connecting with our valued referral partners and supporting our incredible team.
- Administration - Managing payments, bookings and enquiries on a daily basis.
The hours:
- Monday - 8.00am to 12.00pm
- Tuesday - 8.00am to 3.00pm
- Wednesday - 1.00pm to 7.00pm
- Friday - 9.00am to 3.00pm
HOW TO APPLY:
If you think you have what it takes and would like to join our fun and passionate team, then send your resume along with a cover letter to Lauren Monteleone, Clinic Director at ******@proactivehm.com.au
One small catch… you must include the word 'Popcorn' somewhere in your application!
APPLICATIONS CLOSE Friday 24th May, 2024
