Client Operations Administrator

• 6-month max term contract role
• Sydney CBD based
• Future career opportunties

At Perpetual we know our people are responsible for our continued success. An investment in the growth of our people is an investment in the future of our business, so you'll be challenged and supported in this exciting role based in Sydney.
This role of a Client Operations Administrator is focused on undertaking various administrative trading and payment tasks for Perpetual Private within the service delivery team.
While ensuring efficiency of procedures and accuracy of outputs enabling the region to deliver strategy and provide a level of service that exceeds client expectations.
Sounds interesting? Here are some specifics about the opportunity:

• Loading and authorising of platform payments and market trades.
• Assisting with management of a central team inbox.
• Assisting the wider Client Operations team with processes and tasks as required.
• Escalate identified risks and issues to Team Leader/Manager as appropriate.
• Respond to internal/external queries accurately, and in a timely manner.

To be considered for this opportunity, your qualifications, skills and experience could include:

• Proven experience in a Banking & Finance environment, preferably in client services or a similar role that would provide a suitable administrative background.
• Strong self/time management skills.
• Strong attention to detail and accuracy.
• Initiative, proactivity & willingness to learn.
• Problem solving skills & knowledge of when to escalate issues.
• Maintain compliance with statutory/regulatory requirements.
• Ability to meet deadlines & contribute to strategic objectives.

Our opportunity We'd love to learn more about how your interests and experience could be a fit. Here at Perpetual, we are committed to supporting a flexible working environment enabling you to work how and where you work best. Our benefits

• Two weeks additional paid leave for Well-being & Community Leave
• Market competitive Parental Leave
• Access to our Well-being Benefits and Perpetual Discounts providing discounts and special offers on entertainment, clothing, homeware, gift cards, technology, travel, dining and more

Why join us? You'll be joining a growing client-focused and collaborative global team with a values and purpose-driven culture. Each and every day our people bring to life our enterprise behaviours - Stretch, Own It, and Make an Impact. We value Diversity and Inclusion and know that the unique backgrounds, experiences, and perspectives of our people contribute immensely to the delivery of our purpose and strategy. We're living this commitment as a WGEA Employer of Choice for Gender Equality and have a growing number of employee-led networks to raise awareness and promote Diversity and Inclusion at Perpetual. We are extremely proud to work directly with over 23 Aboriginal language groups in various communities across Australia and we pay our respects to all Aboriginal and Torres Strait Islander People: and to their Elders past and present. Aboriginal and Torres Strait Islander People are strongly encouraged to apply. Perpetual strongly encourages our employees to be vaccinated for the safety of our team and stakeholders. Some governments require employees to be up to date with their vaccinations against COVID-19 or have a current medical exemption to be able to attend a Perpetual office or attend a face to face meeting. Other roles may also require that full vaccination is maintained for the safety and well-being of our clients. We will ask you to share your status as part of the application process. You will be provided with the relevant information during the recruitment process if you are currently not up to date with your vaccinations or are medically exempt.