Client Payments Coordinator

Client Payments Coordinator
Your new company
Join one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!
Your new role
As a Client Payments Coordinator you will be a critical link between the company and its customers and make sure they are being appropriately looked after. Some of your responsibilities will include:

• Providing deduction files and invoices to employer payroll/HR teams in accordance with pay cycles.
• Setting up managed leases in the smart leasing system.
• Assisting with employer transitions regarding lease setups and payroll functions.
• Triggering investigations, reconciliations and clearances of employee accounts following pay file receipt and import.
• Managing key relationships with client employer payroll/HR and finance teams.
• Responding to employer queries via phone and email within prescribed

Your skills and experience

• Ideally you will have at least 1 year’s administration experience - open to industry
• You have the natural ability and desire to help others and are passionate about providing excellent service
• Strong written and verbal communication skills should be second nature to you
• You are known for your attention to detail, time management and resilience

Your benefits

• No weekend work - you will be working Mon - Fri between 9am - 5pm
• Enjoy the flexibility of working from home
• Free coffee and a massage in the office once a month
• You will love working with them!

Your next step
Does this sound like something you are interested in? If the answer is ‘Yes’ then we would love to hear from you!
Simply click ‘Apply’ now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on sandra.sadaka@randstad.com.au or on 0474 197 726.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Skills
Novated Leasing
Education
Secondary School/High School