Address
Form of workAre you a law graduate? A teacher? Or a customer service specialist looking for a new career opportunity?
If you have experience in negotiating, working with people or creative problem solving, we’d love you to join our growing team!
About us:
For nearly 40 years TOOP+TOOP has been known for leading the way in the Australian Luxury Real Estate market. We are a proud family business that represents some of the best homes Adelaide has to offer while being approachable and personable. We have a collaborative team environment, provide world class service and most importantly we invest in our people. Through initiatives like our 24/7 Wellness Centre, flexible work-from-home options, regular social events and training, we believe in supporting our people to be the best they can be.
We are a diverse team of real estate agents, software engineers and customer service specialists who are driven to make a difference in the lives of the tenants and landlords we look after. We’re forward thinkers, problem solvers, who believe there is a better way, a smarter way to do things. Together, we are reimagining real estate.
About you:
You will thrive in this role if you:
- have negotiation or conflict resolution skills/experience
- are confident talking with clients
- can communicate effectively on the phone, email and texts
- have high attention to detail
- are solution focussed
- enjoy working with people and solving problems for clients
About the role:
Working in our Client Concierge team and alongside our General Manager and property management team, you will be responsible for overseeing the end of tenancy process, including:
- being the key contact for clients
- communicating timelines and responsibilities with stakeholders
- negotiating positive outcomes
- coordinating trades and third parties
- general administration
Benefits of working at TOOP+TOOP
- On-site Wellness Centre with change rooms. We hold fitness classes ranging from pilates through to HITT for our team.
- A great family business culture where the management team are hand on and invested in helping everyone in the team achieve their professional and personal goals.
- We work hard for our results, but we also get together often to celebrate these as a team and give back to the community.
We are looking for someone who:
- has 2+ years experience in a customer service or people facing role. This could be in hospitality, teaching, flight attending, real estate and everything in between.
- is naturally Tech Savvy and is experienced in Microsoft Office, CRM systems and can pick up new programs quickly.
- can work flexibly and autonomously.
Does this sound like you? Please submit your cover letter and CV to our Operations Manager, Amy Bland on *********@toop.com.au or phone 0438 080 *** for a confidential chat.
