Client Service Officer

Our client is a leading NSW Government department looking for Client Service Officers to join their team.
We are currently seeking x2 Client Service Officer to support their clients and advocates with advice and assistance on housing options and tenancy support.
Key Responsibilities include:

• Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.
• Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
• Manage tenancies and support clients to maintain successful tenancies.
• Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
• Manage client information to ensure confidentiality, accuracy and integrity.
• Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

The ideal candidate will have:

• Drivers Licence
• Previous experience in Administration or Clerical positions
• Experience working within the Human Service sector preferred.
• Customer-centric & empathetic
• Attention to detail
• Strong written and verbal communication skills

Futher Information & Benefits:

• Gain experience in the Government Sector and help their community.
• Potential in contract extension
• Griffith, NSW Location
• Full-time position - Monday - Friday
• Attractive pay-rate
• Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

If you're looking to expand your career within the Government Sector, apply today!
Due to a high number of applicants, only shortlisted candidates will be contacted.