Client Service Service Administrator

Cavbus Group, comprising of Logan Coaches, Beaudesert Bus Service & Glasshouse Country Coaches provides bus and coach services to schools, local organisation’s and to a wide range of charter groups and Government Departments.  We are a family owned and operated company that value our people.

We are currently recruiting staff to fulfil our Client Service and General Office Duty requirements.  This is key to delivering outstanding customer service and ensuring that our obligation to deliver a high quality service is maintained safely on time, every time.

Working within the passenger transportation Call Centre Client Services team.  This is the first point of contact for passengers wishing to book services.  You will be responsible for delivering the best customer experience possible for our customers with the focus on answering product, process, and payment queries.

• Position is based at Logan Village, would suit person in the area or surrounding areas. 
• Roster and shift patterns to be discussed 
• Working withing a small professional team
• This is a new position within our organisation,
• Applicants must demonstrate outstanding customer service skills
• Be able to work autonomously 
• Casual position
• Training provided

Attention to detail a must, excel spreadsheeting, company specific computer system (training given), reconciliation of payments