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SalaryJoin our state government client in Brisbane, committed to delivering integrated criminal, civil, and community justice services for all Queenslanders. With a focus on workforce engagement and continuous service improvement, our client offers a supportive work environment and opportunities for personal and professional growth. This is an initial engagement of twelve weeks, with the potential of extension.
The Opportunity:
As an AO3 Client Services Officer, you'll join the dynamic Recording and Transcription Services team, playing a vital role in coordinating transcription services for Queensland Courts and Tribunals.
Responsibilities include:
- Acting as the first point of contact for transcript requests and inquiries, providing prompt and courteous service;
- Managing the ordering and distribution of court transcripts with high attention to detail;
- Ensuring compliance with administrative processes, policies, and legislative guidelines;
- Contributing to effective teamwork and maintaining professionalism and confidentiality;
- Opportunities for personal and professional development within a supportive work environment; and
- This role offers a unique opportunity to contribute to Queensland's justice system, supporting a whole-of-justice approach and promoting access to justice for all Queenslanders.
Required Experience:
We're seeking candidates who demonstrate:
- Strong customer service skills, with the ability to provide prompt and courteous service;
- Attention to detail and the ability to manage administrative tasks accurately and efficiently;
- Ability to work effectively within a team environment and uphold professionalism and confidentiality; and
- Desirable: Tertiary qualifications and experience in the legal system.
Benefits:
In addition to a competitive salary package, this role offers:
- Opportunities for personal and professional development within the Queensland Government;
- Supportive work environment with a focus on workforce engagement and continuous service improvement;
- Flexibility to maintain a healthy work-life balance; and
- Contribution to a fair, safe, and inclusive society for all Queenslanders.
Join us in making a difference in Queensland's justice system. Apply now to join our team!
For more information please call Celine Di Lauro at u&u on 07 3232 9***, quoting reference number 35902. Alternatively, to submit an application, please click below.
Please submit your resume in Word format only.
