Client Services - Front Of House Rockstar

Front of House Rockstar: Be the First Impression that Lasts

In the heart of the Hunter Valley's bustling real estate scene, we're on the hunt for a new face to represent our brand. As we continue to grow and evolve, we're eager to welcome a 'Front of House' Rockstar to our dynamic team. We're not just looking for someone to answer calls; we want a personality that radiates warmth, enthusiasm, and passion.

The Opportunity: The Voice Behind Our Success

Every successful real estate business thrives on first impressions, and that's where you come in. As our 'Front of House' maestro, you're the first point of contact for our valued clients. Your vibrant energy and unwavering passion will be the driving force behind our client's experience, ensuring they feel valued from the very first interaction.

Primary Tasks

• Being the welcoming voice behind every inbound phone call, email, and web enquiry.
• Seamlessly redirecting clients to the appropriate team members, ensuring a smooth transition.
• Mastering the art of appointment bookings, ensuring our team's schedules run like clockwork.
• Tackling a range of general administrative duties with flair and precision.
• Ensuring every client feels the warmth of our brand through your enthusiastic interactions.

Essential Skills & Experience

• Previous experience in a front-of-house or reception role is a plus, but your personality is the real dealbreaker.
• Exceptional communication skills, both verbal and written.
• A natural ability to multitask and prioritise in a fast-paced environment.
• Tech-savvy with a keen understanding of digital communication tools.
• A genuine passion for delivering top-notch customer service.
• Consistently professional, with a sprinkle of charm and charisma.
• A team player who can bring a ray of sunshine even on the cloudiest days.

The Brand

Our roots are deeply embedded in the scenic landscapes of the Hunter Valley. Established in 2001, we've grown from a boutique agency in Morpeth to a powerhouse team of over 40 professionals. Specialising in premium property sales, property management, marketing, and development, we are a true force to be reckoned within the real estate realm.

Our Perks

• Growth: Dive into a world of opportunities for personal and professional growth.
• Trajectory: We're on an upward curve, and we want you to be a part of our journey.
• Support: We are committed to your wellbeing - mental health days, wellness workshops, and even guided meditations during work hours, we're talking "omm" in the office.
• Culture: Dive into a vibrant work culture where fun meets professionalism.
• Flexibility: We believe in a work-life balance that truly values your time.

About you

This role is more than just a job; it's an opportunity to be the face of our brand. While certain skills are essential, we're more interested in who you are as a person. If you believe you're the perfect fit, even if you don't tick every box, we want to hear from you!

Next Steps

Ready to be the voice behind our success? Send us your updated CV and a cover letter explaining why you're the perfect fit for our team via the link above. If you have any questions about the role or the application process, please reach out to our General Manager, Andy Brownhill at (02) 4934 4***.

Be the first impression. Radiate positivity. Connect with what counts.