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SalaryEmbark on a Fulfilling Journey as a Client Services Lead at Jigsaw Blue!
Are you ready to lead and make a difference in disability services? Jigsaw Blue, a reputable provider of disability support, is seeking an experienced and proactive Client Services Lead to oversee critical aspects of participant support through the National Disability Insurance Scheme (NDIS).
Key Duties & Responsibilities:
- Review and assess referrals to align with Jigsaw Blue's services.
- Coordinate rostering and cost models for efficient service delivery.
- Develop and manage Proposal/SIL requests and Service Agreements.
- Facilitate transitions of new NDIS plans with teams.
- Maintain and update NDIS/DHHS service agreement templates.
- Develop house orientation materials for new participants.
- Create and update Personal Support Plans and 'About Me' books.
- Ensure completion and updating of participant documents.
- Conduct visits to assess new participant needs.
- Obtain and utilize agency funding channels (RIDS, PRODA) for NDIS compliance.
- Manage the Client CRM system for accurate participant records.
About You:
- Previous experience within disability services or a related field.
- Knowledge of the NDIS framework and compliance requirements.
- Excellent interpersonal and communication skills to engage with participants, families, and stakeholders.
- Commitment to upholding ethical standards and delivering high-quality services to individuals with disabilities.
Why join Jigsaw Blue?
Join our team at Jigsaw Blue as a Client Services Lead and lead the growth of a respected disability support provider. Make a meaningful impact in the lives of individuals with disabilities while advancing your professional development. Benefit from ongoing skill enhancement and collaboration in our supportive work environment, dedicated to delivering exceptional support services to our participants and their families.
Requirements:
- An Australian Driver's License
- NDIS ‘Quality Safety and You’ certificate
- Current Working With Children's Check (Employee)
- Willing to obtain a Police Check
- NDIS Workers Screening Check
Applications for this role will close on the 1st of May 2024.
About Jigsaw Blue:
Jigsaw Blue is a leading disability support provider committed to enlighten the lives of individuals with disabilities to live independently and inclusively. We offer personalised services including Supported Independent Living (SIL) and Community Participation programs tailored to individual needs. As an NDIS-registered provider, we prioritise participant-centered care and strive for excellence in disability support.
At Jigsaw Blue, we prioritise the safety and well-being of children, and maintain a zero-tolerance approach towards any breach of this commitment.
Our organisation is dedicated to creating an accessible and inclusive work environment that accommodates the diverse needs of our staff, carers, and clients.
We strongly encourage individuals from all walks of life, including those of different sexual orientations, persons with disabilities, and those from Aboriginal and Torres Strait Islander backgrounds, to apply and join our team.
