Client Services Manager

Please Note - THIS ROLE IS OPEN TO CURRENT CARA EMPLOYEES ONLY

• Thrive in an environment that empowers its people to belong and connect
• Be part of a value driven organisation who cares for the community
• Competitive remuneration package plus salary sacrifice benefits (up to $15,899 tax free and $2,650 on meals and entertainment)

Cara is proud to be a leading South Australian disability service provider. We have more than 900 staff, known as our Possible People, who work alongside our customers in Supported Independent Living (SIL), Short Term Accommodation, Home & Community Support and Specialist Services.

Cara is committed to working alongside adults with disability to grow as individuals and live a life rich in opportunities!

The role of the Client Services Manager is to lead a team of Support Workers across multiple services, to provide outstanding client outcomes and partner with management to support efficient service delivery and operational excellence. Champion a high performing and empowered team; drive continuous improvement that enhances the lives of people with a disability; and support Cara’s strategic and operational goals. Be the key contact for clients and their stakeholders, enabling strong engagement and that needs are met.

• Competitive remuneration package plus salary packaging benefits (up to $15,899 tax free and $2,650 tax free on meals and entertainment.
• Vehicle allowance of up $8,000.
• Rewarding and friendly work environment. 
• Career opportunities in a growing organisation focussing on our people.
• On the job paid training.
• Paid parental leave.

• Minimum equivalent to a Certificate IV in Disability, Community, Management, Social or Human Services 
• Diploma/Advanced Diploma/Associate Diploma (Desirable)
• Experience in supporting people with disabilities in communicate settings
• Demonstrated experience in conflict resolution.
• Demonstrated initiative and problem-solving ability to ensure the highest quality of service provision.
• Ability to provide leadership, direction, and motivation to staff.
• High level of interpersonal and communication skills with the ability to set own priorities and work deadlines.

• Current DHS Disability Employment Screening / NDIS Worker Check (or willing to acquire)
• Current Driver's Licence
• Full working rights in Australia

To submit your application, please complete the online application below and attach your Cover Letter and Resume.

For a confidential discussion, please contact Recruitment on 8243 5000.

To view the Position Description please click here

The closing date for this role is 11:00 pm on Monday, 1 April 2024