AddressAbout us
Australian Clinical Labs (Clinical Labs) is committed to be the pathology provider of choice. Our business is growing rapidly and now has over 5000 employees and a truly national reach. We have approximately 100 NATA accredited laboratories that perform close to 6 million episodes each year for doctors, specialists, patients, hospitals and corporate clients. Clinical Labs services almost 100 private and public hospitals and is the largest provider of pathology services to public hospitals in Australia.
Who we are
We pride ourselves on our patient focus and medical excellence, empowering our people to help us to improve and save patient's lives. Our culture is agile and willing to change, and we always act with the highest respect and integrity. Clinical Lab's employees are passionate about what they do, the work environment in which they operate and the safety and wellbeing of all who interact with us.
We currently have vacancy for a full time Client Services Manager to join our South Australian Team.
Overview of role
The CSM GP plays a key role in the management and growth of existing and potential clients in the assigned territory.
Key Responsibilities
- Build new and strengthen trusted partnerships GPs and specialists, whilst providing differentiated value through promotion of services/products, education and support.
- Ensure clear communication and touchpoints are maintained with key internal and external stakeholders.
- Collaborate with the Sales Manager to develop and implement territory plan and key account plans, with ongoing evaluation, tracking and course corrective actions.
- Meet customer and territory KPI's, report customer activity in CRM system and ensure customer profiles are kept up to date.
As an experienced sales representative, we're looking for you to have a demonstrated track record of success in the following areas:
- Field Sales experience within the GP environment is ideal, with a proven track record of meeting and exceeding KPI targets
- Account Management/Development mindset - proactive self-management in owning your business and determining results
- Multiple stakeholder engagement
- Utilisation of CRM to capture client interactions and desired outcomes
- Valid driver's licence, residency and Work rights in Australia required
If you are looking for your next challenge and wanting to join a company which is growing through both organic and acquisition growth, then ACL is the organisation for you.
Australian Clinical Labs is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We're happy to adjust our recruitment process to support accessibility needs. We also welcome applications from individuals with culturally diverse backgrounds.
As a healthcare provider, Clinical Labs requires all new employees to be fully vaccinated against COV-19. If successful, we will ask for proof of immunisation accordingly for our records.
Please note, only shortlisted applicants will be contacted.
