AddressCompany
Forge your path with AFR-listed Advisory Firm, redefining finance with innovative solutions. Experience a dynamic culture that sparks ambition, with generous incentives. Step into an exhilarating Client Support Operations role.
Precision, quality, and attention to detail define our client, a member of the AFR Top 20 'Premium' Mid-Tier Accounting & Advisory Firms. Their extensive range of services sets a new standard in the industry.
Their roster of clients, from ASX companies and large corporates to top-tier private organisations, values the firm’s unwavering commitment to perfection. This commitment extends to their team culture as well, where precision meets fun in a laid-back environment.
Position
Due to the ongoing expansion of the business, the role will not only support the organisation's administration operation function but will work closely with the Directors and Senior management cross-functional team.
In this role you will support the directors with daily operational tasks but also work with clients meaning you will be one of the key contact points of the practice.
- Providing high-level administrative support to a team and esteemed clientele.
- Expertly handling lodgements and requests with the Australian Tax Office and Securities and Investments Commission, ensuring absolute compliance and timeliness.
- Managing daily correspondence and mail with superior organisational and communication skills.
- Assisting the team in various administrative tasks, including documents, preparing detailed reports, and maintaining accurate spreadsheets.
- Mentoring junior administration team-members, providing training and support.
- Serving as the key custodian of the client database, adeptly adding, archiving, and updating client profiles.
- Actively seeking opportunities for innovation, striving for continuous process improvement and efficiency.
- Aiding in managing phone call overflow, seamlessly juggling multiple tasks while maintaining composure and professionalism.
- Contributing to projects and events as directed by the Operations Team, bringing fresh ideas and perspectives to the table.
- Actively communicate with all team members, fostering a collaborative and supportive work environment.
- Regularly update managers on capacity and workflow, promoting a transparent and productive work environment.
Candidate
- Proven experience in a public practice accounting or financial services firm
- Exceptional written and verbal communication skills.
- Proficiency in Microsoft Office suite, especially Outlook, Word, and Excel.
- Attention to detail and commitment to delivering accurate work.
- Ability to multitask and solve problems
- Strong dedication to teamwork, eagerness to learn, and develop new skills.
- Positive attitude and enthusiasm, fostering a dynamic work environment.
- Ambition to become an industry expert and mentor others.
If you fit the above criteria and would like to learn more, please feel free to contact Tristan on 0406 238 *** for a discussion in confidence.
