Address
Form of work
SalaryAbout the role
The ideal candidate will be a seasoned Internal Sales specialist with a proven track record in the following areas:
- Phone based Internal sales that exceeds sales targets
- Preparation of quote folders from data and requests provided including from new installations, inbound leads, clients and prospective clients
- Preparation of quotes for qualified opportunities
- Following up clients to secure their orders
- Receiving and processing of clients orders
- Contacting customers via phone or email to answer queries and obtain missing information
- Directing feedback from customer to relevant departments
- Identifying opportunities for improvements to existing processes and procedures
- Support the client solutions team
- Data mining to locate contact information for sites where we have records of installations
- Maintenance of the quotes register/CRM/other systems
- Provision of necessary paperwork to the service delivery team for won jobs
- Respond to all enquiries
- Day to day reporting and documentation provision to the Client Services team leader as requested
- Advanced skills in excel and CRM
The desired criteria is as per the following:
- Strong data entry and ongoing data base management
- Be able to enhance and maintain excellent relationships with staff and clients
- Estimates and reports produced in a professional manner as per company templates
- Demonstrates excellence in communication with employees
- Accountability for time and efficiency
- Demonstrated ability to problem solve to meet organisational objectives
- Experience in a similar Internal Sales role
- Phone based sales experience
- Excel and CRM experience
