Clinical Incident Management Coordinator - Pchn And Cahs Wide

• Help to drive excellence across our acute services.
• Lead management of Clinical Incidents, review, and feedback.

The closing date to submit applications for this vacancy has been extended.

Before you apply for this position, please read the attached job application information sheet which contains important information.

We currently have 2 positions available for permanent, full time appointment, with the possibility of fixed term and part time appointment.

CRVCID 597663

Position Profile and Role:

We are excited to announce new opportunities within our growing Safety & Quality team, focusing on operational safety across clinical functions, recognising the different operational settings, nature of care being delivered, and spectrum of patient needs our services respond to.

We are seeking Clinical Incident Management Coordinators for two roles:

1. Clinical Incident Management Coordinator - Perth Children's Hospital and Neonatology.
2. Clinical Incident Management Coordinator - CAHS.

Reporting to the respective Directors of Safety, Quality & Performance, both roles manage Clinical Incident and risk management programs, with a focus on maintaining and enhancing patient safety and ensuring compliance with national standards.

You will provide expert advice on clinical risk management and work with directors and department heads to implement and evaluate mitigation strategies, supporting the organisation to effectively manage and learn from Clinical Incidents. 

In parallel you will educate and support staff in Clinical Incident awareness, investigation methods, and risk management principles as a key activity in embedding the CAHS clinical risk management system.

Key responsibilities for both roles include:

• Overseeing the CAHS Clinical Incident Management system, including severity assessment, notification, and investigation of serious adverse events (SAC 1 and high-risk SAC 2).
• Guiding incident response, triage, on-the-ground investigations, and analyse Clinical Incident data to identify risk minimisation strategies.
• Providing expertise in Clinical Incident investigation methods.
• Liaising with stakeholders to review significant incidents and disseminate lessons learned.
• Implementing and maintaining the CAHS Open Disclosure framework, facilitating open disclosure conversations.
• Coordinating external reporting to regulatory bodies.
• Monitoring, reviewing, and reporting on clinical risk management performance to governance committees and stakeholders.
• Collaborating with the Safety Quality Team on national standards and accreditation processes, ensuring open communication and promoting a culture of innovation and excellence.

The ideal candidate will have extensive experience in Clinical Incident investigation methods and risk management principles, with strong analytical skills and the ability to interpret incident data and identify trends.

If you are passionate about making a difference in healthcare, we invite you to apply for these exciting roles and shape your career in a healthcare environment, where your contributions truly matter.

Clinical Incident Management Coordinator - Perth Children's Hospital & Neonatology

You will lead Clinical Incident and risk management programs across Perth Children’s Hospital and Neonatology (PCHN). This role focuses on safeguarding patient safety and ensuring compliance and operational continuity within our acute care service. 

• You will manage the CAHS Clinical Incident and risk register from a clinical perspective across patient care, clinical operational continuity, and healthcare interventions.
• You will lead implementation of the Department of Health’s Clinical Incident Management Policy, and work in liaison with PCHN, coordinating and facilitating open disclosure conversations as part of Incident Management.
• As an integral part of the PCHN Safety & Quality Team, you will collaborate with the team to maintain compliance with national standards and accreditation processes, and disseminating lessons learned locally.

Clinical Incident Management Coordinator - Child & Adolescent Health Service

You will lead Clinical Incident and risk management programs across the Child & Adolescent Health Service (CAHS) ensuring compliance with national standards and enhancing patient safety across multiple sites. This role focuses on system-wide strategic oversight across CAHS, drawing on analysis to provide recommendations and drive quality improvement.

• With oversight of key performance indicators, you will monitor SAC1 incidents, reporting up to the Safety & Quality PPEC (performance & Planning Executive Committee meeting).
• You will be responsible for facilitating SAC1 reviews over multiple sites as required, and work closely with stakeholders and clinical departments to build their awareness of effective governance as part of our continuous effort to minimise risk, improve safety and elevate quality of care.
• You will liaise with the audit and risk team regarding the CAHS Clinical Incident register and risk register, and disseminate lessons learned globally.

About CAHS:

The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children and young people. CAHS comprises of four service areas: Community Health, Child and Adolescent Mental Health Services (CAMHS) Perth Children’s Hospital (PCH) and Neonatology.

With over 6500 employees, our services are delivered at PCH and King Edward Memorial Hospitals (KEMH), as well as across a network of more than 160 community clinics across the Perth metropolitan area.

For further information about the benefits of working for CAHS, please click here and for further information regarding CAHS’ services, please click here.

How to Apply

We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following:

• A statement addressing the selection criteria in no more than 2-3 pages.
• A current resume which summaries your experience and how you can meet the position requirements.
• As part of your application, please ensure you confirm if you wish to apply for the CAHS, or PCHN position, or wish to be considered for both.
• Please provide the name, email and contact details of two referees who can be contacted to provide a reference. Referees should include at least one individual who has been or is your direct line manager / supervisor.  (We will contact you to seek your confirmation prior to contacting your listed referees).

Role related questions:
We encourage you to contact Jodie Hulm on email **********@health.wa.gov.au or phone 08 6456 4*** with any specific questions related to this role.

Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.

Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.

This is a recruitment pool for Fixed Term Full Time and Fixed Term Part Time appointments, with the possibility of extension(s) and/or permanency.

Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur. Appointments may be made from this pool until 30/01/2025.

CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values.

In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.

For Assistance including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email:  ***************@health.wa.gov.au

Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted. 

LATE OR EMAIL APPLICATIONS CAN NOT BE CONSIDERED