AddressAn exciting opportunity exists at Callaghan Motors Group for an Aftermarket Customer Care Consultant to join our Aftersales team. With 7 manufacturers and a highly successful pre-owned car branch in our dealership, you will be responsible for providing guidance and exceptional customer service to our clients in their post-purchase experience.
Key responsibilities:
- Working alongside the New & Used Car sales team and their customers to offer and sell them Aftermarket products and services.
- Assist customers in identifying their Aftermarket needs to add value to their vehicle.
- Inspect vehicles prior to delivery to ensure Aftermarket products are to a high standard.
- Act as a second point of contact for customers when the sales team are occupied.
Previous experience in the automotive industry or a related field (sales or customer service) would be advantageous, but not essential.
Valuable skills and attributes include:
- Excellent people and communication skills.
- High standards of professionalism and personal presentation.
- Confident computer skills.
In return, you'll enjoy:
- Excellent remuneration plus performance bonuses on offer.
- Career progression opportunities.
- Great team environment.
The Callaghan Motors Group is a family-run and operated business with a rich history of 90 years. We are the largest Automotive Dealership in the South-West of Victoria, selling and servicing Mercedes-Benz, Hyundai, Mitsubishi, Suzuki, MG Motor, RAM Trucks, LDV, Warrnambool’s Cheapest Cars, New Age Caravans, Snowy River Caravans and Walkinshaw Performance, all housed in state-of-the-art facilities. Our staff is supported with ongoing training, incentives, and opportunities for advancement. You'll join a team who is passionate about providing our customers which a great service experience - from beginning to end.
Why start your career with Callaghan Motors?
We pride ourselves on being a 100% Family-Owned business and have spent many years building a successful dealership by providing exceptional service for our customers and creating a great environment for our employees to succeed.
If you believe you are the right fit for this role, please submit your application via email to Steve Callaghan at ***@callaghanmotors.com.au with the role listed in the subject line or click below to apply.
