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SalaryAt Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. Our focus is always on the people we serve, no matter where they are at in their life.
We are bold, imaginative, respectful, and compassionate.
About the role:
Be responsible for contributing to the ongoing operation and continuous improvement of the processes, services and systems which comprise Uniting’s cloud and on-premise environments.
Drive customer service excellence via collaborative partnerships both within the IT, as well as across the business, to ensure Uniting’s staff and customer needs can and will be met sustainably.
Duties and responsibilities include:
- Applies tools, techniques and processes to administer, track, log, report on and correct configuration items, components and changes.
- Uses system management software and tools to collect agreed performance statistics. Carries out agreed system software maintenance tasks.
- Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures.
- Maintains security administration processes and checks that all requests for support are dealt with according to agreed procedures. Investigates security breaches in accordance with established procedures.
- Supports the team lead and senior engineer in deployment, set up and tuning of cloud and on-premise infrastructure elements following maintenance schedules and using appropriate tools and test equipment.
Skills and experience:
- Experience in enterprise systems and cloud administration and support within an ITIL based service delivery in operations and transition service contexts.
- Extensive experience driving sustainable value from external vendors and service providers.
- Experience in not only administering enterprise cloud and on-premise systems and infrastructure but confident in effective lifecycle management across software and hardware elements.
- Extensive incident, problem and change management experience, driving ownership and outstanding customer experience at all times.
- Up to date and industry recognized technical certifications which demonstrate your personal commitment to continuously develop your skills in rapidly changing technical environments.
Several base locations to work from with generous and flexible WFH arrangements in place - Lets discuss what suits you!
To review a copy of the position in detail, please click on the link below to access the PD
Cloud and Data Centre Engineer - PD.docx
As LinkedIn does not support the inclusion of documents within an advert to review a copy of the position in detail, please email mmassie@uniting.org for a copy.
Alternatively, please go to Uniting's careers page at https://careers.uniting.org/uniting-careers
At Uniting, we offer an amazing culture, exceptional benefits and we work hard to achieve our main goals always keeping in mind our values and ethics.
We are bold, imaginative, respectful and compassionate.
- You will be joining an innovative, agile, supportive team
- Have access to superb Not-for-Profit benefits - an extra $16k tax free+++
- An EVP that is well developed, accessible, and created to assist and support you
- We truly promote from within - career progression actively encouraged
- Ideas and solutions are key and always welcome - we listen!
For a confidential discussion about the role and salary range please don't hesitate to contact Louise Massie on 0422 154 242 or via email at mmassie@uniting.org
Applications will be reviewed upon receipt - please send your CV and a cover note detailing WHY this role appeals to you.
At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19. We require all employees to be fully vaccinated against COVID-19 as a condition of employment.
Uniting actively contributes to a safe and supportive working environment that is inclusive of all staff through celebrating their nationality, cultural background, LGBTI status, abilities, gender, age, and uniqueness.
Employment with Uniting is subject to satisfactory background checks which will include a national Police check, working with children check, working with vulnerable people check and reference checks
