AddressAbout Us:
Moe Racing Club is a renowned and vibrant hub of activity in the heart of Moe, Victoria. As one of the most successful racing clubs in the region, we pride ourselves on our dynamic atmosphere and exceptional customer service. Our bistro is a key part of this success, serving a diverse and loyal clientele with a wide variety of high-quality meals and beverages. We host numerous racing events, functions, and social gatherings, making us a bustling and exciting place to work.
Role Overview:
We are seeking a dedicated and experienced Bistro Manager to join our team. The ideal candidate will be passionate about hospitality, thrive in a fast-paced environment, and have a proven track record of managing a busy bistro or restaurant. You will be responsible for overseeing the daily operations of our bistro, ensuring our guests receive outstanding service, and maintaining our high standards of food quality and presentation.
Key Responsibilities:
- Manage and supervise all aspects of bistro operations, including staff management, inventory control, and customer service.
- Lead and motivate a team of chefs, kitchen staff, and wait staff to deliver exceptional dining experiences.
- Develop and implement strategies to enhance customer satisfaction and bistro profitability.
- Assist with menu planning and food preparation, ensuring compliance with health and safety regulations.
- Coordinate with the events team to cater for club functions and race day activities.
- Handle customer feedback and resolve issues promptly and effectively.
- Maintain a clean, welcoming, and efficient environment for both staff and patrons.
Qualifications and Skills:
- Minimum 3 years of experience in a managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent organisational and multitasking abilities.
- Exceptional customer service and interpersonal skills.
- Ability to thrive in a busy, high-pressure environment.
- Knowledge of food safety and hygiene regulations.
- Relevant hospitality or business management qualifications are a plus.
Why Join Us:
- Be a part of a successful and highly regarded racing club.
- Work in a lively and dynamic environment with a supportive team.
- Opportunities for professional development and career advancement.
- Competitive salary and benefits package.
Join the Moe Racing Club team and contribute to the ongoing success of our beloved bistro. We look forward to welcoming you!
