Cluster Manager/Business Manager

As Business Manager you will take on the crucial task of overseeing and managing our apartment complexes in Airlie Beach, Mackay and Moranbah guaranteeing its seamless and profitable function. This position demands a keen focus on every department, requiring you to be actively engaged in operations and that of stakeholder management. Your leadership will shine through your own actions, as you guide, coach, and mentor your team, fostering a culture of unwavering excellence.

As part of this role, you will have the responsibility of building and developing Body Corporate relationships. 

To be successful in this role you will:

• Manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets
• Be responsible for leading and developing your team to ensure the hotel’s profitability and success
• Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
• Create and build strong relationships with key stakeholders, property owners, guests and regional shared services
• Be people focused and able to positively develop team members of varying levels.
• Have excellent communication skills
• Be passionate about securing business and driving revenue in your business
• You create environments where your team are encouraged and motivated to be their true self each day
• Have superb time management skills
• Hold a current real estate certificate/RLA or be willing to obtain one.
• Past experience working with body corporates in an MLR setting is desirable
• Comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same
• Display confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
• Demonstrate prior Operational, Hotel or General Manager experience and a deep understanding across a range of departments and stakeholder management
• Accommodation and vehicle available for the right candidate.