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SalaryJoining Minor Hotels means you become a partner in a diverse, expanding global organisation with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle.
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels Australasia is a proud leader in strata titled and hotel accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Hotels Resorts and Suites are looking for an experienced Cluster General Manager to lead multiple teams across a portfolio of properties in the Mackay and Isaac Region.
In this pivotal role, the successful candidate will leverage their passion, initiative, drive and strategic acumen to ensure the delivery of an exceptional product for our guests. The ideal candidate will possess prior experience in Senior Hotel Management, and will lead by example and empower their teams to achieve success.
Key Responsibilities Include:
- Oversee day-today profitability, presentation and operations of 5 properties within the Mackay and Isaac Region
- Play a crucial role in coaching, developing and managing the property teams to achieve their highest potential
- Make strategic decisions to enhance RevPAR by collecting and analysing relevant data.
- Maintain accountability for the overall efficiency and performance of the properties
- Manage body corporate and guest relations within the properties
- Proven operational and financial management experience within a Hotel environment
- Strategic business acumen and commercial reality
- A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
- Demonstrated achievement in recruiting, driving and supporting teams to ensure a high performing team culture including an extensive portfolio in successful coaching and development
- Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff
- Excellent verbal, written and interpersonal communication
- Demonstrated commitment to continuous improvement and learning
Join our positive and vibrant team and be rewarded with these team benefits:
- Highly competitive salary
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership *eligibility does apply.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
