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Form of workRent the Roo is a proudly Australian owned and operated business with Franchises throughout Australia, specialising in furniture and appliance rentals.
We are looking for an outgoing organised person to be responsible for the account management, debt collection and hardship applications of our customers.
About You:
You are a down to earth and collaborative team player with a positive approach to your work along with your drive, attention to detail, enthusiasm, and love for what you do.
Key Skills / Experience:
• Understanding of NCCP and knowledge of the current Credit Reporting process would be advantageous (desirable)
• Strong analytical skills and attention to detail
• A customer focussed approach
• Effective record keeping
• Experience with financial assessments in a Credit industry an advantage
• Excellent communication skills both written and verbal
• Excellent computer skills with multiple systems
• Exceptional organisational skills
As a Collections Officer your responsibilities would include;
• Managing Debt recovery
• Inbound and Outbound calls, emails, SMS
• Scheduling Debt Collection visits for Field Representative
• Managing payment arrangements/hardships
• Defaulting non payers
• Achieve agreed key performance measures
REQUIREMENTS
• Current Police Check
• Bankruptcy / Credit Check
If you think you have all of the above, and are ready for a brand new challenge, we would love to hear from you.
This is a permanent position, with flexibility in hours offered to the right candidate, up to 38 hours per week.
Apply with your resume & cover letter via Seek.
