AddressJob reference: 592612
Location: 5271 - NARACOORTE
Job status: Casual
Eligibility: Open to Everyone
About the Role:
The Commercial Service Assistant undertakes front-of-house duties in the Caves Café, Naracoorte Caves National Park. Tasks include helping to prepare and deliver food, make coffee, serve beverages, clear tables, wash dishes, clean facilities, restock shelves and drink and ice-cream fridges. As well as food and local wines the café sells a range of souvenirs and locally made jewellery and art. The café operates 364 days a year, being open to customers from 10am to 3pm daily, except in peak times when extended hours operate or as required for a booking.
Key role outcomes:
- Staff maintain industry standards in the preparation, cooking and presentation of food and refreshments and provide a high level of friendly customer service in the selling of food, coffee, beverages and souvenirs to visitors to the park.
- The café and the environs are always attractively presented, clean and tidy.
- The café is an integral part of the National Park's operations which include guided tours, retail, camping and accommodation, administrative and maintenance services and National Park and World Heritage management.
- Naracoorte Caves NP is a safe worksite where staff comply at all times with approved and established safe working procedures, meeting policy and legislation requirements and participating capably in emergency response procedure.
- The Commercial Services Assistant is accountable to the Manager, Caves Cafe and works collaboratively with Naracoorte and Tantanoola Caves employees, Limestone Coast region employees as well as visitors and the general public.
What can we offer you!
- Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
- Be part of a fun, collaborative and supportive team.
- Free entry into DEW managed Parks in South Australia.
- Salary Sacrifice Benefits.
- Access to our Employee Assistance Program (EAP).
- Meaningful and rewarding career.
Contract:
Casual Contract for 12 months
Special Conditions:
Position is based at the Naracoorte Caves National Park.
- May be required to participate in fire management or associated duties.
- A current class “C" driver's licence, and willingness to drive, is essential.
- The café operates seven days a week, 364 days per annum.
- A current First Aid Certificate is highly desirable.
- The position is a casual contract, and the hours of work are rostered and vary to meet demand and seasonality. The incumbent must be available to work during weekends and public and school holidays as well as weekdays and be available for specific bookings.
- The incumbent may be asked to be available at short notice.
- The incumbent will be required to wear a uniform in accordance with departmental policy.
- This role has functions pertaining to working with children and is prescribed under the Child Safety (Prohibited Person) Act 2016 as requiring a Working with Children Check (WWCC). By applying for this role you consent to being screened for appropriate behaviour and to the Department obtaining, or requiring you to obtain a WWCC.
- This role has been designated as a Position of Trust pursuant to the standards required in the Australian Government Protective Security Policy Framework. By applying for this role you consent to being screened under the process of obtaining a National Police Clearance (NPC), and to the Department requiring you to obtain an NPC.
Remuneration:
GSE2 $34.9 1 min - $35.28 max per hour, plus a 25% casual loading
Enquiries to:
Thomas Shortt, Site Manager, Naracoorte and Tantanoola Caves, NPWS Regional Operations
*************@sa.gov.au
Mobile: 0438 778 ***
Application Instructions:
Applications are to be submitted online through I WORK FOR SA.
Applicants are to submit a pre-employment declaration, CV and letter of application (max. 3 pages) addressing the Technical, Professional/Knowledge and Experience (including qualifications) as outlined in the Role Description.
Please ensure to answer the following questions in your application:
1. Please outline your experience in the preparation of food and beverages.
2. What is your understanding of food safety?
3. Can you provide an example of when you have provided great customer service? What was the result?
The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.
Applications close: 15/05/2024 11:00 PM
Attachments:
- PRE-EMPLOYMENT DECLARATION.pdf
- Role Description - GSE2 Commercial Services Assistant - M20236.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
