Community Aged Care Coordinator - Melbourne And Brisbane

Our Mission
It is TLC’s mission TLC is committed to provide community services to people of all ages in local communities. 

TLC will be Person-Centered by empowering individuals to use their gifts and talents to foster meaningful relationships and natural supports in the community.
Our Values TLC’s services are developed in a framework of values that embody four key areas:
 

1. We value integrity. We operate ethically and with transparency.
2. We value each other. We respect the rights, dignity and worth of all individuals.
3. We value impact.  We are intentional in what we do and work towards the achievement of meaningful outcomes.
4. We value engagement. We work with others to achieve success.

  
About the role
The Care Coordinator (CCO) role works collaboratively with our clients to plan, organise, deliver and maintain a high standard of professional services in the home. CCOs provide case management of CHSP and HCP clients including accurate record keeping of client documentation, regularly reviewing budgets and unspent funds and communicating with clients. 

The Care Coordinator will support older people to experience their best life. In addition to assessing, building care plans, and supporting clients with their complex needs, you will work with a team of community care workers to deliver the services clients need in line with the consumer-directed/self-directed care model. You will also raise the profile of the service at local expos and other community events.

Experience within the Aged Care sector, HCP and My Aged Care, and case management skills are essential.

The Essentials

• Experience in case management, which includes the ability to perform assessments, create and revise client care plans. 
• Responsible for ensuring that each client's Service Agreements align with their Care Plans, Budgets, and Monthly Statements, all of which should be based on the client's ACAT assessments. 
• Familiarity with the Australian government's Aged Care funding model and the various Aged Care packages, including accessing Commonwealth Home Support Services (CHSP), Home Care Packages (HCP) at different levels, Residential Respite, Short-Term Restorative Care, Transition Care, and Residential Aged Care. 
• Serving as the main point of contact and taking responsibility for follow-up and monitoring in response to reported client changes (Care Notes), incidents, risks, and issues.
• Proficiency in using the My Aged Care website/Portal. Strong communication skills, both verbal and written, and the ability to interact effectively with elderly individuals, their families, staff, and management. 
• Possessing compassion and a genuine dedication to the care of the elderly, prioritizing their dignity and independence.
• Understanding of Workplace Health & Safety Standards relevant to Aged Care.

Requirements

• Relevant tertiary qualifications in social work, Aged Care or nursing
• Previous experience as a social worker, nurse or community care worker, working in the aged or health care sector in Australia;
• Current First Aid & CPR certificates, or willingness to obtain
• Current National Police Check, or willingness to obtain
• Current Driver's Licence with own fully insured vehicle
• COVID-19 (fully vaccinated)

 Benefits and perks 

• A family like culture!
• Competitive Salary!
• Ongoing professional development with the opportunity to upskill with a recognised qualification through TLC!
• Ongoing support from senior management!
• A meaningful job in a rapidly growing company with endless opportunity!
• Exciting career pathways!

TLC is committed to upskilling our employees and we are committed to their professional development!  Make a positive difference - Apply Now