AddressCommunity Engagement Advisor
About ARTC
Keeping Australia moving and growing our network for the future brings immense opportunities.
At ARTC (Australian Rail Track Corporation), we are one of the largest rail network owners in Australia. With more than 1,800 employees across 39 locations, we all work towards our common goal to link the nation and keep Australia moving. As the rail industry undergoes significant transformation, we've invested billions of dollars to build, expand and modernise our network to get freight off the road and onto rail, and we're not stopping. That's good for our customers, motorists, the environment, and communities.
About the Division / Team
Our Hunter Valley network primarily services the Hunter Valley coal chain - the world's largest thermal coal export operation - by providing an efficient and reliable rail transportation system between mines and the Port of Newcastle. We manage the movement of around 250 trains per day on our network. Around half of these being coal trains and the other half comprised of passenger services, as well as grain, general intermodal, and other bulk freight trains.
About the Opportunity
Build ARTC's reputation by effectively managing and supporting the community and stakeholder engagement needs of the Hunter Valley business unit as well as leading the response on local community and stakeholder matters, concerns and information requests relating to the business.
The position will be offered as a 13-month fixed term contract and will require the success applicant to be willing to travel throughout the Hunter Valley and Central Northwest region as required.
- Assist in the development and implementation of a Community Engagement plan.
- Community liaison and the investigation and resolution of queries and complaints including proactive identification of community issues that may require further attention.
- Preparation of event management materials including coordination and participation in face-to-face engagement activities such as Steamfest and AgQuip.
- Coordinate works notifications for closedowns and manage the notification delivery contractor.
- Support the development, preparation and presentation of project communication materials and other stakeholder communications as required.
- Identify and manage local community focused partnerships in line with the 2024/25 Hunter Valley community sponsorship program.
- Develop and deliver Community Engagement plans for local projects such as level crossing safety, heritage and corridor beautification works.
About You
To ensure success in this position, applicants will be able to demonstrate:
- Sound proven experience in a community and or stakeholder relations role in a community relation, or stakeholder engagement facing role.
- Experience in writing and preparing communications materials, with the ability to write for a variety of audiences.
- Experience and knowledge of delivering with Community Engagement frameworks.
- Computer skills with knowledge of relevant analysis and management tools with an ability to learn and apply new tools.
- Excellent interpersonal skills, conflict resolution and negotiating abilities.
- Ability to work independently within a supportive team.
- Class C Driver's Licence.
What we offer
You will have access to a variety of benefits working with us, including but not limited to:Competitive remuneration
- An uncompromising commitment to a Zero-Harm working environment
- Fully paid on the job training
- 24/7 Employee Assistance Program for all employees and their direct family members
- Numerous financial, lifestyle, health and wellbeing benefits Including salary sacrifice option of novated leasing, discounts and support programs
Our Organisation and Culture
We foster an inclusive, values led culture and embrace diversity in all forms. Together, our people build a respectful, fair, and flexible workplace and we thrive on creating an environment where your hard work and achievements are recognised.
We have an uncompromising commitment to your physical and mental health and safety. We want you to be with us for the long-term, so providing you with ongoing development opportunities is important to us.
We rely on the diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented employees regardless of age, gender, disability, sexual orientation, religion, or cultural background.
At ARTC, we are proud to be an equal opportunity employer. We are committed to making a real difference for Australia's first peoples and encourage applications from people of Aboriginal and Torres Strait Islander descent. Come and join us at ARTC and experience belonging.
Apply Now
If this opportunity sounds like the challenge you have been looking for please apply online today. As part of the application process, you will be required to undergo pre-employment criminal history, reference and medical checks, including drug and alcohol testing. ARTC is a drug and alcohol-free working environment.
For further information relating to the role, please contact - ***********@artc.com.au
Applications close: 17th May 2024.
ARTC reserve the right to progress applications prior to the closing date.
