Community Support Worker - Arabic Speaking

Requestion ID: req7662
Employment Type: Permanent Full-Time

We have an exciting full-time Community Support Worker opportunity available in our CLSR Ashfield hub. Arabic Speaking applicant required.

Mental Health Community Living Supports for Refugees (MH-CLSR) is a unique program that aims to provide trauma-informed, recovery focused and culturally appropriate psychosocial supports to refugees and asylum seekers who are experiencing psychological distress, mental ill health and impaired functioning.

This position involves a rotating roster, between Monday to Sunday, mix of office based & working in the community, between Monday to Friday 6am-8pm.

New Horizons is a great place to work and grow. Our people don’t just work with us because they have the skills and experience to do the job. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day.

Based in Ashfield, you will report to the Team Leader in our Inclusion team.

Key responsibilities

• Provide direct practical support to consumers to improve and maintain their independent living skills. This includes assistance in budgeting skills, social activities, shopping and other areas.
• Develop, implement, and review person-centred, individualised support plans for consumers that are holistic, culturally appropriate and trauma informed.
• Support consumers to identify their wellbeing needs and aspirations in collaboration with the consumer’s family, carers and other key sources of support.
• Work closely with New Horizons and NSW Health clinicians in order to deliver comprehensive service to consumers.
• Facilitate consumer access to education, vocational training and employment opportunities.
• Support consumers to participate in social and recreational activities including assisting clients to develop/strengthen their relationship with their identified community.
• Engage in consumer advocacy and/or assist consumers to develop self-advocacy skills and strategies.
• Keeping consumer records up to date on a daily basis using online systems

Essential Criteria

• Qualifications in Mental Health, Social Work, Social Welfare or other relevant social science or behavioural disciplines.
• Demonstrated understanding of mental health issues affecting refugees and asylum seekers and the effects of torture on individuals, young people, families, and communities.
• Knowledge of the cultures and health needs of refugee communities in Sydney Metropolitan areas.
• Demonstrated extensive experience in casework and case management and the ability to liaise/advocate on behalf of clients to multiple stakeholders.
• Demonstrated knowledge and an ability to engage with the NSW Health and Social Services sector.
• Technical literacy with proven ability to use Microsoft Office and systems for reporting
• Ability to work independently and as part of a multidisciplinary and multicultural team.
• Valid NSW Drivers C class licence, with ability to drive vehicles in licence class, including large cars and vans.
• Willingness to obtain an Australian Federal Police Check, WWCC and first aid certificate that meet New Horizons employment criteria prior to commencing with us
• COVID Vaccination in line with NSW Health Orders

Skill and Experience

• Knowledge of the Mental Health Act, and other legislative and sector requirements.
• Bi-lingual in relevant language.
• Lived experience relevant to the role.

What we’re offering

• Salary packaging of up to $15,900+ in tax free pay
• Access to flexible work arrangements and purchased annual leave program
• Reward program that recognises your achievements
• Utilise our Employee Assistance Program providing counselling services
• Support in growing your career through mentoring and professional development opportunities

How to Apply

•  If you can see yourself in this rewarding role, please apply via the link now – our application process is mobile friendly. 
• Please note that as part of our employment checks, we will request a police check from the last 24 months, a NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.
• To help make the process speedy we encourage you to have/apply for the checks upon application as there can be some delays in obtaining these checks through the relevant services.

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support.

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land.